Job Summary

We are looking for a Services Sales Manager to join our team in Cairo, Egypt.

As a Sales Services Manager, your main task is to deliver on Top & Bottom-line Growth, building strong customer relationship as E2E System Solution provider & delivering financial and commercial excellence.

What you will do

Financial Target Delivery: Deliver financial targets of Services business, for allocated customers

• Support Sales Managers/ATL to deliver on the financial targets (top and bottom line) on the respective area of responsibility
• Responsible for driving the service growth initiatives with team ensuring growth from focus categories of service business

Customer relationship: Ensure account plan have due services contribution, reflect the time bound objectives & opportunities and are executed successfully

• Understand customer needs and pain points to generate new business and offer profitable value offerings by using complete services portfolio
• Amplify customer’s voice by identifying gaps across customer touchpoints and closing the loop with customers

Accelerate Sales Funnel:

• Prioritise opportunities based on customer’s needs, buying process & opportunity maturity (time & budget)
• Support in nurturing opportunities for customers
• Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
• Drive E2E System Solutions (Integrated contracts, Up and Cross- Selling opportunities)
• Create solutions, Quote & Negotiate deals/ contracts with customers using Value selling, Value Books
• Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) & Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc)

Planning & Forecasting: Monthly forecasting, for Services businesses, to secure base material, production & financial planning

Commercial Compliance: Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of Customer Files

We believe you have

• Minimum 2 years experience in Sales / Account Management.
• 3 years of experience in corporate environment.
• Customer facing experience
• Good stakeholders management