We are currently seeking a Sales Ops Manager for our office located in Medellin, Colombia.
Location: Medellin, Colombia
Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs.
This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally.
We believe in being clear about who we are and what we expect. Our success comes from being CONFIDENT, DETERMINED, and RESPONSIBLE. The people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future.
Core Values: Confident, Determined, Responsible

Key Responsibilities

Transaction Operations

• Manage the quote-to-cash transaction process, ensuring all transactions meet minimum business quantity and quality SLAs.

Pipeline Management

• Design and lead sales operations' pipeline analytics and management engine to improve GTM partners’ sales effectiveness and efficiency decisions.

Sales Analytics

• Develop streamlined sales productivity BI tools/dashboards using Power BI, SFDC, and other tools.
• Present actionable insights to senior GTM leaders to elevate their business decisions.

Sales Forecasting

• Lead the sales forecasting process in collaboration with finance, sales leaders, and other cross-functional partners.
• Streamline the end-to-end forecasting process for improved accuracy and efficiency.

Sales Process Optimization

• Structure and optimize key sales processes, including:
  • Territory design
  • Account tiering
  • Segmentation analysis
  • Account planning
  • Sales capacity modeling

Sales Technology Strategies ️

• Collaborate with cross-functional teams to shape Kaseya’s revenue technology optimization roadmap.
• Lead the implementation of sales technology strategies.

Sales Compensation

• Act as a trusted advisor to the Sales Strategy team, assisting in the design, implementation, and administration of the sales compensation plan.

Key Qualifications

Sales Operations Experience

• 5-10 years in sales operations or related roles within a fast-paced organization.

Analytical Skills

• Proficient in data analysis, sales forecasting, and performance metrics.
• Skilled in tools like Power BI, Salesforce (SFDC), and Excel.

Process Improvement

• Proven track record of streamlining sales processes and enhancing operational efficiency.

Cross-Functional Collaboration

• Experienced in partnering with finance, sales, and marketing teams to align strategies and drive results.

Technology Implementation ️

• Familiarity with the sales technology stack and hands-on experience in leading CRM and sales tool implementations.

Compensation Strategy Development

• Involvement in designing and administering sales compensation plans that motivate teams and align with business objectives.

Project Management

• Strong project management skills, with a proven ability to lead initiatives from conception to successful execution.

Leadership Skills

• Experienced in mentoring and guiding sales operations teams or cross-functional project teams.

Strategic Thinking

• Critical thinker capable of addressing business challenges and delivering actionable recommendations.

Industry Knowledge

• Understanding of specific industries (e.g., technology, Saa S) to inform sales strategies and operations.

Benefits

• Competitive salary in COP (Colombian Pesos)
• Continuous training and mentoring
• Opportunity to work with an international company
• Private medical insurance

Don’t hesitate—this is your opportunity!
Do you meet the requirements? We would be more than glad to have an initial conversation with you. Just apply by filling out the application form so we can promptly schedule an interview.