Bilingual B2+ English - Onsite Position
Location: Medellín, Colombia
Company brief
We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace! We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way.
Position Overview:
We are seeking a detail-oriented and proactive LTL Specialist Junior to join our logistics team. The ideal candidate will have at least 6 months, with a strong focus on Less-Than-Truckload (LTL) shipments. As part of our team, you will play a key role in managing shipment coordination, tracking, and communication with carriers to ensure our clients receive timely and efficient distribution services.
Key Responsibilities:

• Shipment Coordination: Assist in the planning and coordination of LTL shipments, ensuring ecient and timely distribution of goods to meet client expectations.
• Shipment Tracking and Updates: Monitor and track the progress of shipments, providing timely updates to customers and stakeholders on shipment status, and proactively addressing any delays or issues.
• Carrier Communication and Coordination: Work closely with carriers and transportation partners to schedule pickups and deliveries, confirming alignment with timelines and service standards.
• Documentation Management: Prepare and manage shipment documentation, ensuring accuracy and compliance with company and regulatory standards.
• Customer Service and Support: Serve as a primary point of contact for customers, addressing inquiries related to shipment status, delivery timelines, and potential issues.
• Problem Solving: Identify and resolve challenges that arise during shipment, whether related to scheduling, route optimization, or cargo handling.
• Compliance Adherence: Ensure all LTL shipments comply with federal and state regulations, including proper documentation for all cargo types.
• Data Entry and Systems Management: Utilize logistics software and systems to input shipment data, maintain records, and monitor performance metrics for continuous improvement

Qualifications:

• Minimum of 6 months of U.S. logistics experience, with a specific focus on Less-Than-Truckload (LTL) shipments. Experience working within a 3PL (Third-Party Logistics) environment is strongly preferred.
• Proficiency in logistics and shipment tracking software; experience with ERP or TMS systems is a plus.

What we offer:

• Inclusive environment
• Daily midday snacks
• Food and transportation Bonuses
• Health Insurance Coverage (Plan Complementario Sura or EMI)
• Gym Membership & active rest
• Professional and Personal Growth Opportunities

Tipo de puesto: Tiempo completo
Idioma:

• inglés con un nivel B2 (Obligatorio)