Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Background
Within the Agency CIS Support Unit (CSU) Brussels provides consistent, reliable and cost-effective ICT service delivery to all NATO customers located in the NATO compound in Brussels, including understanding and managing the interface with the Secretary General and Deputy Director General International Military Staff (DG IMS), through his/her delegated representatives ICTM/EXCO IMS, who act in the role of Intelligent Customer.
The Database Management Section, a group of 3 staff, is a component of this Service Centre that ensures the effective, efficient and secure installation, operation, support (Level 1 & 2 support) and replacement of database management systems (DBMSs) and databases (DBs) at NATO Headquarters on various networks.
The Oracle ERP O&M (Operations & Maintenance) Support service provides dedicated assistance to the DBA team, ensuring the smooth operation of all the Oracle ERP environments. This service focuses on the execution of predefined, routine tasks that are essential for maintaining system stability, enhancing operational resilience, and ensuring the continuity of service.
We are looking for O&M support for the Oracle ERP environments, where the focus of the workload will consist of predefined, sometimes repetitive tasks
Role Duties and Responsibilities
Under the direction / guidance of the Head, Database Management, the services provided will be supporting the following activities:

• Handling tickets raised by functional/technical/business users;
• Handling alerts raised by the monitoring system for Databases and EBS related applications;
• Installation of EBS custom patches and version control;
• Cloning of non-production EBS environments from PROD;
• 3 monthly installation of the Oracle Critical Patch Update on all Oracle related applications and infrastructure (EBS, OBIEE, SSO, Hyperion, OEM, Linux…);
• Monitoring of the EBS suite and its related products like EBS, OBIEE, SSO, Hyperion, OEM, Linux, etc.;
• Stopping/starting/bouncing of EBS and all its different components (apache, oacore, oafm, …);
• Doing general technical trouble shooting and give consultation to development teams;
• Interfacing with Oracle Corporation for technical support.
• Assist his/her superiors and recommends solutions;
• Works on own initiative with limited supervision;
• Performs other duties as may be required.

Essential Skills and Experience

• Experience in Oracle Web Logic and Fusion Middleware;
• Experience in managing Oracle RDBMS 19c or higher;
• Experience in applying the Oracle Critical Patch Updates on all Oracle related applications and infrastructure;
• Strong knowledge on Oracle Linux, Oracle Clusterware and Oracle ASM;
• Strong technical engineering skills, adaptive to customer needs and being able to work in a team.

Desirable Skills and Experience

• Experience working within classified network environments;
• Experience in managing Oracle E-Business Suite 12.2;
• Experience in monitoring the Oracle environments via Oracle Enterprise Manager 13c;
• Knowledge on Hyperion, OBIEE, Oracle SSO would be a huge plus;
• Good understanding of Oracle core database and Fusion middleware architecture and concepts

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (On-Site with a possibility of 1 day teleworking per week from Belgium)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance