General Manager - Residential Care - Australia Job Openings

Australia Job Openings

HammondCare

General Manager - Residential Care

St Leonards

FULL TIME

November 29, 2024

Please click on this link for detailed information about this exciting role and a message from our CEO

https://www.hammond.com.au/careers-residential-gm

About us

Hammond Care is a leading not-for-profit organisation in Australia, recognised for our innovative and compassionate approach to health and aged care. At the heart of Hammond Care is our passion to improve quality of life for people in need. Our 6,000 strong team is motivated by Christian values which compel us to care for all older people, regardless of their circumstances. Our mission is the driving force behind everything we do, bringing purpose to our work and joy to our hearts. It's why 93 per cent of our team not only believes in our mission but also loves the work they do every day.

Our ambition is to lead in complex care nationally, specialising in dementia and palliative care. We provide direct care in all aged care contexts including residential care, home care and sub-acute hospitals. Hammond Care is recognised globally for our expertise in the care of those living with dementia. We support Australians living with dementia and their changing behaviours through specialist programs on behalf of the Federal Government.

About the role

As a key member of the Hammond Care Leadership Team, the General Manager, Residential Care will champion the mission of Hammond Care and shape Hammond Care’s residential care strategy. With the number of people living with dementia is expected to double by 2050, more older people will require our specialist care. This role is pivotal in driving and shaping growth to meet this need, particularly within our residential care services.

The role is responsible for 18 care homes supporting around 2800 residents across 13 locations in South Australia, Victoria and NSW with a workforce of 2,700+ employees, 10 direct reports and annual revenue of $224 million.

This is permanent full-time position ideally based at St Leonards in NSW. Candidates from other locations will be considered.

Key responsibilities include

Providing strategic oversight and leadership of our Residential Care services focusing on their direction, service excellence, quality of staff, operational excellence and overall performance

Ensuring Hammond Care’s Residential Care services are delivered in alignment with our mission, providing compassionate, high-quality care that meets the needs of those we serve

Partnering with the other Care Units and specialists within Hammond Care to integrate expertise and build capability to improve care especially palliative care and restorative care

Partnering with Clinical Governance, Risk and Compliance teams ensuring continuous quality improvement

Partnering with our Finance team to establish budgets and financial plans that support the effective and prudent operation of our Residential Care services. Ensuring these services consistently operate within established budgetary limits

Leading the development of new Residential Care Services by being the main point of contact for the Implementation team

Engaging with key stakeholders across the business, such as Property & Capital Works / Design / Dementia Centre to ensure our buildings are purpose-built and specifically meet the needs of those people we serve (i.e. dementia-specific, frail aged, homelessness etc.)

Partnering with our Technology team to identify practical ways of improving care through effective use of digital tools and lead change effectively through implementation

Partnering with our Marketing team to manage pipelines and occupancy to optimise the consumer experience and meet Hammond Care’s “Next Chapter” target metrics

About you

Commitment to engage and align with Hammond Care’s Christian Mission, Motivation and Mission in Action

At least 15 year’s demonstrated experience in a similar senior leadership role responsible for managing large scale businesses ideally in the aged care sector

Experience and passion for caring with residents living with dementia and cognitive impairment

Proven ability to lead, inspire, empower and develop teams, while effectively collaborating with other leaders across the organisation

Experience working within and managing teams in a regulated environment, ensuring compliance with relevant standards and regulations

Experience managing budgets and financial plans to support operational success

Strong influencing skills including the ability to negotiate effectively and resolve conflicts constructively

Exceptional communication and interpersonal skills

Ability to work independently and as part of a team

Relevant tertiary level qualification from a clinical setting

Strong dementia expertise – desirable

Apply now

If you are ready to make a difference with Hammond Care, apply now attaching a cover letter and current resume. Any questions? Please contact Shelley Hensel on 0403 235 975.

Pre- Employment Checks

All short-listed applicants will be asked to consent to a criminal record check and references.

We will be shortlisting and interviewing applications as they are submitted, so don’t delay.

Hammond Care is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

We regret to inform you that this job opportunity is no longer available as it has expired

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