Job no: 502628
Work type: Full time
Location: Coles Bay - East Coast
Function: Management

About Saffire Freycinet
Saffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania’s stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent accommodation in Australia. Our guests indulge in unparalleled relaxation at our exquisite lodge, set against the breathtaking backdrop of Wineglass Bay.
Saffire stands out with its distinctive design and exceptional features, complemented by our bespoke approach to individually tailored experiences and packages. Our lavish Freycinet accommodation boasts 20 sumptuous suites, each offering breathtaking views of the Hazards Mountains. Guests can relax in our world-class day spa and savour unforgettable culinary delights. Being nestled within Freycinet National Park, guests are granted exclusive access to some of Tasmania’s most stunning natural wonders, encouraged to embark on a guided hike through pristine wilderness, explore the secluded coves of Great Oyster Bay, or simply relax on your private balcony and soak up the panoramic views.
For over a decade, Saffire has been synonymous with luxury getaways, having been voted the World’s Best Boutique Hotel and World’s Best Luxury Hotel, and named Best Luxury Hotel in Australia by Trip Advisor. To experience Saffire Freycinet is to detach from ordinary life and become truly immersed in every moment, you’ll be passionate about bringing this experience to life as Saffire’s next General Manager!

What you can expect in a day in this role:
We are seeking an experienced and dynamic General Manager to lead our team and oversee all aspects of our hotel operations, to ensure optimal guest experience, financial performance, community and team engagement. This role is perfect for someone who thrives in a collaborative environment and is dedicated to fostering a culture of teamwork and mutual respect.

Oversee daily operations to ensure the highest standards of service and guest satisfaction.
Develop and implement strategic plans to enhance the resort's reputation and profitability.
Lead, mentor, and manage a team of dedicated professionals across various departments.
Cultivate a positive and collaborative work environment where every team member feels valued and empowered.
Maintain and improve operational efficiency while upholding luxury standards.
Foster a culture of excellence, teamwork, and continuous improvement.
Manage budgets, financial performance, and resource allocation.
Ensure compliance with all health, safety, and regulatory requirements.
Build and maintain strong relationships with guests, stakeholders, and the local community.

What you will ideally bring to the role:
The ideal candidate will have a proven track record in luxury hospitality management, a passion for creating and continually build excellence in guest service, and the ability to inspire and motivate a passionate diverse team. Along with this, you'll also bring:

5 years+ of experience in luxury hotel, experiential property or resort, senior management
Strong leadership and interpersonal skills with the ability to manage and inspire a diverse team
Exceptional organisational and problem-solving abilities
Excellent communication and guest service skills
Proven ability to manage budgets and financial performance

What you can expect from us:

Competitive salary and comprehensive inclusions such as housing and discounts
Opportunities for professional development and career advancement working in Tasmania’s largest private employer
A stunning work environment in one of Tasmania's most beautiful locations.
A supportive and inclusive workplace culture that values collaboration and innovation.
Exclusive access to some of Tasmania’s stunning natural wonders, including guided hikes, secluded coves, and panoramic views.

Interested? Take the next steps to apply
Click “Apply” and follow the steps to send us your resume, applications close midnight Sunday 15th December 2024.
For any further information, please contact Rachel Callen, Talent Acquisition Manager at rcallen@federalgroup.com.au
If this isn’t the right role for you but you’re interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group website: www.federalgroup.com.au