Mô tả công việc:
(Mức lương: Thỏa thuận)

• Develop and execute collection strategies aligned with business goals and regulatory requirements.
• Provide visionary leadership to the collection team, setting clear goals and priorities.
• Manage end-to-end debt collection processes, ensuring compliance with legal and regulatory guidelines.
• Oversee the development and implementation of efficient collection workflows and strategies.
• Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
• Set performance expectations, conduct regular performance reviews, and provide feedback.
• Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.
• Implement data-driven insights to enhance collection strategies and outcomes.
• Ensure collection practices adhere to relevant industry regulations and compliance standards.
• Develop and maintain knowledge of consumer protection laws and regulations.
• Collaborate with external collection agencies and partners to optimize collection efforts.
• Monitor vendor performance and adherence to contractual agreements.
• Work closely with other departments, including credit, legal, and risk management, to align strategies.
• Collaborate on the development of new lending and debt recovery policies.

Chức vụ: Trưởng Nhóm/Trưởng Phòng
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:

• Salary discussed during interview;
• 13th month salary bonus at the end of the year;
• Monthly social insurance after a 2-month probationary period as prescribed by law;
• Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;
• There is an annual salary increase according to company policy based on the company's business results;
• International working environment.

Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:

• CV is in English.
• Bachelor's degree in Business, Finance, or a related field; Master's degree is a plus.
• Proven experience in a leadership role within debt collection operations.
• Strong understanding of debt collection regulations and consumer protection laws.
• Analytical mindset with the ability to leverage data for strategic decision-making.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using collection management software and tools.
• Vendor management experience is preferred.
• Results-oriented and capable of motivating teams to meet targets.
• Commitment to ethical and compliant debt collection practices.

Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Kinh Doanh/Bán Hàng,Tài Chính/Ngân Hàng,Xử Lý Nợ