As the largest slush brand in the United States, Frazil continues to break sales records. A key driver of our success is the way we leverage technology throughout our operation. We’re as much a tech company as we are a slushy company, and our technology team is core to the infrastructure of Frazil operations. As the Hub Spot Administrator, you are an essential tech-savvy professional focused on managing, customizing, and optimizing the Hub Spot CRM system to meet the evolving needs of the organization. You will serve as the bridge between technical and business teams, ensuring the CRM is effectively utilized across the company. This role involves technical management, customization, user support, and integration with various departments. This includes working with Development, Product, and Marketing, to streamline operations and drive strategic growth.
Key Responsibilities

• Understand and align with the commercial objectives of Marketing, Sales, Service, and other departments, tailoring Hub Spot to address operational challenges and enhance team efficiency.
• Manage user access, permissions, and system configurations, including custom objects, workflows, web forms, playbooks, sequences, lead scoring, and profile management.
• Collaborate with senior leadership on CRM-related contracts, including negotiation and execution of these.
• Create and optimize complex workflow rules, approval processes, and data validation, aligning CRM capabilities with business needs.
• Generate and manage dashboards, reports, and analytics to provide actionable insights on team performance and productivity.
• Partner with Development, Product, and Marketing teams to gather requirements, oversee integrations, and implement solutions.
• Coordinate integrations with third-party apps, plugins, and internal systems.
• Troubleshoot daily issues, facilitate user adoption, and conduct training sessions to maximize system utilization.
• Identify and resolve data anomalies, maintaining accuracy and integrity within the CRM.
• Other duties as assigned.

Minimum Qualifications & Competencies

• Bachelor’s Degree, preferably in Computer Science, Information Systems or a related field.
• 2 + years in Hub Spot CRM Administration, with a strong record of collaborating with Marketing and Sales teams to implement functional CRM Solutions.
• Demonstrated experience with CRM system administration, including custom objects, workflows, permissions, and automation processes.
• Skilled in data analysis, dashboard/report creation, and insights generation to drive strategic improvements.
• Excellent interpersonal skills, capable of translating technical terms and fostering teamwork across departments.
• Proficient in integrating Hub Spot with external systems; familiarity with AWS, My SQL databases, Postman, and Io T platforms is a plus.
• Experience with API’s

Preferred Qualifications & Competencies

• Experience with Web Hosting tools (Go Daddy, Word Press, AWS) and software release management is preferred.
• Experience leading, though this role will have no direct reports, there will be a high level of ownership in this role.

Skills, Knowledge and Expertise

• You have exceptional communication and follow-up. You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You keep calm when tensions rise and are comfortable setting expectations and delivering difficult news. You can de-escalate situations as needed.
• You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness.
• You are data driven. You use data to direct your work with an eye for efficiency and value-added efforts. You find metrics motivating and you even enjoy some healthy competition now and then.
• You know how to manage your time, and to ask for help when you need it.
• You are comfortable giving and receiving feedback. You enjoy sharing ideas and ways to improve team processes as well as individual performance.
• You are comfortable in ambiguity. Frazil is growing and every day we are faced with new opportunities and challenges. You are motivated by learning and feel comfortable trying things that are new or unfamiliar.

Physical Demands & Working Conditions

• Work is primarily indoors and will require sitting for long periods of time.
• Work is done on a computer and requires staring at a computer for long periods of time.
• Frequent communication with team members by phone, email and verbally.

Benefits
We offer a full benefits package that includes Medical, Dental, Vision, Life & Disability, Supplemental Insurance, PTO, Paid Holidays, and 401k.
Job Type: Full-time
Pay: $130,000.00 - $150,000.00 per year
Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Marketing: 1 year (Preferred)

Ability to Commute:

• Salt Lake City, UT 84104 (Required)

Ability to Relocate:

• Salt Lake City, UT 84104: Relocate before starting work (Required)

Work Location: In person