About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including Do D, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Position Details:
Duration: 6 Months
NOTE: “Candidate must have experience in WAWF (wide-area work flow) and DIBBs (Defense Logistics Agency Internet Bid Board System) specific to US Government contracting”.
Job Description

• With minimum supervision, responsible for administrative duties of broad scope and complexity requiring independent judgement and familiarity with applicable procedures. Effective interpersonal, verbal, and written skills; versatile to interface at all levels of the organization.

Responsibilities

• Administers and process customer purchase orders by reviewing Customer Service Administrators’ flow down instructions for product requirements to existing terms and conditions of purchase orders or maintenance agreements.
• Establishes and maintains relationships with customer facing teams through courteous and efficient servicing of customer requests. Maintains regular communication with customer facing teams and responds to external customer service issues.
• Prepares, and submits correspondence in response to customer requests. Maintains an appropriate level of confidentiality regarding customer and company matters.
• Generates and process of standard spares quotes in a timely manner and coordinates with price estimating. Reviews pricing for reasonableness, submits quotations/proposals for customer review
• Coordinates with various functions of the company (e.g. Customer Service Administrators, quality, shipping/receiving, accounting, Account Managers, planning and shop personnel) on customer issues. Prioritizes requests and commits to reasonable production and/or provisioning lead‐time.
• Releases repairs to production when customer approval is received by submitting work order to scheduler and updating sales order
• Enter and manipulate data on spreadsheet, data base or file management programs and perform a broad range of typing projects with high degree of accuracy and speed.
• Manages customer portals, including downloading purchase orders, updating purchase order status, and expedite requests
• Collect data, conduct research, and compile information using a variety of mathematical calculations for a broad range of reports and projects.
• Conduct inquiries into specific problems, such as delays, to ensure objectives are being met.
• Read mail, highlight action or important items, attach relevant files or information before distributing. Respond to routine correspondence or draft routine responses for review and signature.
• Ability to accurately type 55 wpm, where applicable. Personal computer skills required.

Job Requirements:

• Minimum of three years of increasing in complexity of administrative duties related office experience or demonstrated ability to perform described responsibilities
• High School diploma or education certificate in applicable functional area preferred.
• Working knowledge of R-Card preferred
• Client knowledge is preferred
• WAWF knowledge is preferred
• CAV knowledge is preferred
• Ability to accurately record meeting proceedings, where applicable.
• Proficient with Microsoft Suite software.
• Ability to navigate customer portals, retrieving orders, updating portals with promise dates, and managing portal backlog accuracy, including delivery dates, quantities, and price.
• Excellent Microsoft Excel skills, including Formula, VLOOKUP, and pivot table.

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Job Types: Full-time, Contract
Pay: $25.00 - $30.00 per hour
Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• administrative duties related office: 3 years (Required)
• WAWF & DIBBs: 1 year (Required)
• Aerospace / Manufacturing environment: 1 year (Required)

Ability to Commute:

• Irvine, CA 92618 (Required)

Ability to Relocate:

• Irvine, CA 92618: Relocate before starting work (Required)

Work Location: In person