Since 1994 Way Ahead Care believe in providing individual care for individual people. We are proud of the quality of care and support we provide to our customers.
Everything we do at Way Ahead Care is underpinned by our four core values:

• Connecting with people
• Making a difference
• Doing the right thing
• Embracing change

By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.
We are looking for ECH Scheme Manager who would be able to ensure the efficient running of the scheme. You will manage and supervise the dedicated care and support staff, to ensure the smooth running of the scheme.
Although we operate a values-based recruitment model for this role you MUST have the following:
· 2 -3 years supervisory social care experience.
· Good written, numerical and verbal communication skills. Professional working attitude.
· Qualified to NVQ Level 3 or equivalent (desirable)
· Hold or be prepared to work towards Gold Standard Framework Qualifications.
· Hold or be prepared to work towards a Care and Management Level 4 or equivalent.
Location: Tennyson Court, Parmin Way, Taunton, Somerset, TA1 2FF
Salary: £26,171.60
Duties and Responsibilities:
(These are examples only and not an exhaustive list)
· Oversee and manage the Extra Care Housing provision in line with the agreed specifications and contractual requirements.
· Manage the dedicated care and support staff allocated to the scheme.
· Working with the Registered Care Manager would create a wide network of partners from the local community matching needs of the tenants within the unit.
· Providing a contemporaneous service for the tenants.
· Foster partnerships with other agencies, the third sector and micro providers to enhance the general offer to the scheme and the opportunities it can make available to the people living there.
· Ensure that the tenant’s Care and Support Plan is in place and reflects their needs and that their individual Community Engagement Plan (CEP) is in place.
· Make tenants aware of service expectations and obtain feedback on the appropriateness of the service provided, including care and housing related support.
· Ensure the promotion of a good community spirit on the scheme. Review the needs of tenants, at regular intervals.
· Respond to emergency calls from tenants.
· Ensure each morning that every tenant is well. This may be through monitoring support staff or by visiting yourself.
· Ensure hygiene and Health & Safety regulations are followed.
· Maintain effective systems, to record tenants’ details, incidents and emergencies.
· Take responsibility for communal facilities for security, reporting of defects, supervision of activities if required, and general cleanliness.
· Assist in ensuring that practices at the scheme comply with relevant policies, procedures and Health & Safety legislation.
· Ensure our Safeguarding policies and procedures are followed in line with policies and procedures.
· To investigate any complaints as directed by the Care Manager/Deputy Manager and action any outcomes in accordance with the Company’s complaints procedure appropriate to designated services.
· Liaise with Care Professionals, Customers and their families in the day-to-day operation of the ECH. Manage the tenant consultations to proactively seek their involvement and comment on the service delivery.
· Conduct staff supervisions and reviews where required. Conduct Annual Appraisals in accordance with the Company policy for all staff. Identify any training requirements and liaise with the Training Manager to address these issues where necessary.
· Maintain the complete and accurate records and statistics as required by the regulations of the industry, contracts or company management.
· Attend company meetings as required.
· Undertake regular personal and team continual personal development and keep abreast of developments affecting the industry in particular legislative changes.
In Return We Offer Great Benefits Including:
· Free training and ongoing support in the role.
· Choice of full and part time hours to suit your work/life balance.
· Competitive hourly rates.
· Enhanced rates paid for Bank Holidays.
· Fixed 2-week rolling rota pattern.
· Mileage paid at 47p per mile.
· Travel time paid at hourly rate.
· Free enhanced DBS check.
· Additional holidays for long service of 5 and 10 years.
· A generous Recommend a Friend Scheme paying up to £900 for each referral.
· Free and confidential Employee Assistance Programme.
· Monthly staff lottery.
· Birthday Leave Day.
· Cycle to Work Scheme
· NEST Pension 5% Employee & 3% Employer Contribution.
· Blue Light Card
Way Ahead Care is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves “regulated activity” (as defined by the Safeguarding Vulnerable Groups Act 2006) an Enhanced DBS check will be undertaken.
It’s a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Way Ahead Care is committed to the safeguarding and promoting the welfare of adults and children at risk.
We look forward to hearing from you, please apply below or contact our friendly recruitment team on 01823 448321 – recruitmentteam@wayaheadcare.co.uk
Job Types: Full-time, Permanent
Pay: £26,171.60 per year
Application question(s):

• Please advise on your current location

Licence/Certification:

• NVQ level 3 as a minimum (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person