Country/Region

United Kingdom

Province/City

London

Location

The Chancery Rosewood

Department

Talent and Culture

Job Type

Full-time Permanent

About us
The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025

About Rosewood
Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our group’s foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.

About the Role

• Manage the Art Library, which will involve curating an engaging selection of items that showcase British artists, as well developing a selection of items to sell. You will source products, maintain stock, drive sales, and carefully manage inventory.
• Develop and run experiences that showcase the incredible selection of art at The Chancery Rosewood.
• Be an expert on all art and architectural details of the property.
• A great storyteller, you will support with lobby hosting, welcoming and engaging with guests, and showcasing The Chancery Rosewood.
• Maintain a close relationship with local galleries, suppliers and partners.
• Showcase local artists through curation and events.
• Create unique experiences for our guests both onsite and offsite.
• Assist in developing guest itineraries, suggesting experiences tailored to the guest, responding to any guest questions, and contributing to the overall guest experience.
• Develop any policies and procedures as needed.
• As part of the Concierge team, support with any Concierge duties as needed and actively contribute to the overall success of the Concierge team.
• Develop a thorough knowledge of all Front Office and Concierge systems.
• Collaborate closely with the Front of House team and the wider team to ensure a seamless guest journey.
• Ensure the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.

• A creative mind with a passion for Arts & Culture.
• Experience in art curation and sales.
• A great storyteller, you will be a strong networker and enjoy hosting events.
• An excellent Art network in London.
• Preferably you’ll have had experience in a hospitality setting.
• Demonstrate Rosewoods core values and truly be able to share and express your passion for your industry.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours.

Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2024 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realize Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritized by today’s luxury traveler, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.