Turkey Job Openings
Kistler Instrumente AG
Service Engineer
Istanbul
November 23, 2024
The Kistler Group is pioneer and world market leader in dynamic measurement technology for pressure, force, torque, and acceleration. As a partner for industry, research and development, we support our customers in driving technological innovation, thereby making a significant contribution to more efficient production processes and a sustainable future.
Founded in 1959, we are a Swiss family-owned company with extensive expertise in various areas and industries. Every day, over 2,000 employees at more than 60 locations go above and beyond to develop customized solutions aligned with current megatrends across the entire value chain. It is this expertise and commitment that has earned the trust of customers worldwide in our measurement technology – simply put, innovators work with Kistler.
Founded in 1959, we are a Swiss family-owned company with extensive expertise in various areas and industries. Every day, over 2,000 employees at more than 60 locations go above and beyond to develop customized solutions aligned with current megatrends across the entire value chain. It is this expertise and commitment that has earned the trust of customers worldwide in our measurement technology – simply put, innovators work with Kistler.
Zweck der Stelle
Service engineer will be responsible for all service activities, including, but not limited with commissioning, troubleshooting, repair, calibration and customer training tasks. Will also represent Kistler as the technician onsite for any kind of commissioning, installation and technical problems with customers. Expected from service engineer is to generate added value to Kistler organization by following up technical based topics both internal and at customer ends. Service engineer will receive instructions from and report to Head of Sales Center - Turkey, and also report to Technical Service Manager TO-MIL. Also he will get instruction for service purposes by Marmara & Aegean Area Sales Manager and Anatolia&Black Sea Area Sales Manager.
Dein typischer Tag
- Managing and increasing service activities of KTR.
- Preparing customer sites and installing/commissioning Kistler products & systems together with colleagues from Kistler Group.
- Commissioning of various Kistler products & services which would require close contact with customers.
- Supporting marketing activities by attending trade shows, conferences, other events and create service news to share through mailing and/or on social media.
- Providing technical assistance and product training (both pre- and post-sales).
- Generating weekly and monthly time schedules of all service applications for swift actions with correct prioritisation.
- Conducting customer visits regularly & interpreting customer needs and requirements into Kistler products and services.
- Being able to provide remote support to the customers & colleagues.
- Handling emergency service requirements fast, even in non-working hours, while maintaining balance between customer care and Kistler benefits.
- Supporting maintenance & calibration activity for Kistler products on customer site.
- Preparing maintenance contracts, selling and performing on site.
- Generating application stories of important and major service applications.
- Generating weekly and monthly report for service sales forecast and report to management.
- Following up calibration and repair process at global Kistler centers from export to customer delivery.
- Maintaining timely information flow between customer and global Kistler centers.
- Take responsibility of whole service activity and follow service requirements ontime.
- Attending to all Kistler product and systems related trainings and meetings.
- Able to give company presentation to customers
- Support back office activity of delivery process at customs for repair and calibration products
- Technical intervention at customer site for commissioning and troubleshooting, 100 working days
Dein Profil
- University degree preferably in Electrical, Electronics or Mechatronics Engineering
- 3 - 5 years of experience in PLC programming and electromechanical systems
- Minimum 3 years of technical experience in industrial automation products
- Good degree of written and spoken English
- Plastic injection knowledge is a plus
- Sensor and measuring technology knowledge is a plus
- Motor and driver knowledge is a plus
- Industrial communication protocol experience is a plus
- Hands on experience with electrical circuitry
- Willingness to visit customers sites frequently
- Willingness to travel to various cities of Turkey
- Having a B class driving licence with a clean record
- Ability to manage customers at site in order to solve problems and extend good relationship with existing customers
- Committed and responsible attitude.
Was Du von uns erwarten kannst
- Individual induction training by colleagues or your personal mentor
- Opportunity to contribute and develop yourself and your expertise.
- A secure job with an excellent working atmosphere in a family-run company
- Base Salary, Bonus, Lunch payment, Company car, Laptop, Mob. Phone, Health Insurance
- Various additional company benefits
- Place of work: Kistler Turkey – Istanbul Office
Arbeitsweise
On Site
Arbeitsort
Istanbul, TR
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