Turkey Job Openings
DHL
Non-Terminal Based Operations (NTBO) Agent - ISTANBUL
Istanbul
FULL TIME
November 29, 2024
Freight Turkey is being operated in 7 cities with more than 150 employees. We are delivering more than 1.5 millions of tons yearly.
We are looking for an analytical and enthusiastic team member for this huge organization. The role is located in İstanbul
Being responsible of regular and procedural execution of the Company's Non-Terminal Based Operations (NTBO)
Job Description:
- Communicate with the customer service team for the customer orders created
- Check the data quality compared to physical operations, take action where intervention is required for the consistency of the data agaist physical operation
- Report any order data quality issue to customer service team management
- Organize the suppliers/business patners for the execution of the customer order operations
- Ensure operational quality performance is always in line with DHL Freight Operational KPI’s
- Report any performance deviation to direct manager
- Execute data entry for order status updates on a timely manner in line with the performance KPI’s
- Update trip data continuously to keep data consistency with physical operations
- Encourage suppliers/business partners for the conitnuous usage of DHL Freight’s supplier applications
- Ensure the consistency of the documents provided by the shipper against the physical order details
- Request any order/trip related document (E.g. POD) from the suppliers/business partners and archive by utilizing DHL Freight’s digital archive tools
- Adopt unexceptional compliance to ISO 9001-14001-27001-50001, ISO 45001 Integrated Management System principals
Qualifications & Key Requirements
- Bachelor’s Degree
- Fluent English
- 2-3 years of experience in logistics sector
- Good communication, analytical, problem solving skills.
- Result oriented, achiever, analytical
- Negotiation skills
- Adaptation to flexible working hours
With DHL Freight we are one of the leading road freight providers, offers high-quality LTL (less than truck load), FTL (full truck load) and intermodal services for the B2B environment. With our road freight expertise, an unrivalled terminal network, special services like Customs, Trade Fairs & Events and Sector-specific solutions we simplify our customers most complex transportation processes.
WHY CHOOSE DHL FREIGHT:
WHAT IS NEXT:
APPLY US! Attach your CV with a short self explanatory document including your dreams about your future and career aspirations.
LOCATION: İSTANBUL
https://www.dhl.com/content/dam/dhl/local/tr/core/documents/pdf/tr-core-legal-peronal-data-protection-freight-tr.pdf
#LI-Freight
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