Turkey Job Openings

Vodafone

IT Quality&Gov.&Serv.Assurance Senior Manager

Istanbul

November 20, 2024

What you’ll do
The IT Governance Senior Manager will play a pivotal role in steering the strategic direction and operational efficiency of the IT department. They will be responsible for spearheading governance protocols, cultivating vendor relationships, and ensuring budgetary compliance to align with organizational objectives. Additionally, they will oversee the successful execution of internal IT projects that do not fall under the Software Development Life Cycle (SDLC). This role will collaborate closely with the CIO to establish and implement policies that nurture innovation, efficiency, and adherence to industry standards and best practices.
1. IT Governance Management:
  • Develop and implement IT governance frameworks that align with the company’s business goals and regulatory requirements.
  • Define & standardize/develop/deploy enterprise IT policies, processes, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements.
  • Ensure and Monitor effective implementations of the policies and procedures
  • Ensure necessary awareness for the IT policies and procedures
  • Lead efforts to identify and manage IT risks and ensure compliance with relevant laws, regulations, and standards.
  • Coordinate with internal teams on technology compliance, audit and regulatory enquiries both internal and external. Represent IT from Information Security, recovery and technology risk perspective.
  • Ensure proper analysis and timely findings/responses/mitigation in a consistent and factual manner; establish & follow the escalation or reporting process.
  • Ensure best practice risk mitigation and assessment functions are maintained to comply with IT strategy
  • Coordinate/Work effectively in the Internal Audit program with the Auditors.
2. Vendor Management:
  • Develop and maintain strategic relationships with vendors and service providers.
  • Manage vendor performance to ensure they meet contractual obligations and service level agreements.
  • Collaborate with procurement to negotiate contracts and agreements with vendors.
3. IT Budget Management:
  • Develop and oversee the IT department’s annual budget in collaboration with the finance department.
  • Monitor and control IT expenditures to ensure alignment with budgetary constraints and organizational priorities.
  • Provide regular financial reports and insights to the CIO and other stakeholders.
4. Internal IT Project Management
  • Oversee the successful execution of internal IT projects that are not part of the SDLC, ensuring they align with organizational objectives.
  • Coordinate cross-functional teams to facilitate the successful completion of internal IT projects, while ensuring optimal resource allocation and adherence to timelines.
  • Develop and implement project management methodologies to enhance efficiency and effectiveness of internal IT project execution.
  • Collaborate with various departments to identify opportunities for process improvements and system optimizations.
Who you are
  • Bachelor’s degree in Information Technology, Computer Science, Business Administration or a related field.
  • Relevant certifications in IT Governance, Project Management (e.g., PMP), or ITIL are advantageous.
  • Minimum of 10-12 years of progressive experience in IT governance or related roles
  • Demonstrated experience in vendor management, contract negotiation, and budget management.
  • Proven track record of successfully managing and executing internal IT projects.
  • Extensive knowledge of the telecom industry, inclusive of current trends, regulatory requirements, and emerging technologies.
  • Familiarity with international standards and frameworks such as ISO 27001, COBIT, and ITIL.
  • Up-to-date with the latest trends and best practices in IT governance and project management.
  • Ability to develop long-term strategies and operational plans that align with organizational objectives and industry trends.
  • Capacity to align IT strategies with business goals to drive organizational success.
  • Sound financial management skills, capable of developing and managing budgets effectively to ensure fiscal responsibility and sustainability.
  • Ability to analyze financial data and provide insights to steer strategic financial decisions.
  • Exceptional project management skills, adept at planning, executing, and overseeing projects from inception to completion within stipulated timelines and budgets.
  • Experience with Agile, Waterfall, or other project management methodologies, showcasing adaptability in managing diverse projects.
  • Excellent verbal and written communication skills, capable of conveying complex information effectively to a variety of stakeholders.
  • Strong presentation skills, with the ability to influence and engage with senior management and external partners.
  • Fluent in English both written and spoken.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
Wait for it: Our benefits!
We like to keep them flexible:
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance.
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!

#LI-Hybrid
This role has a #Hybrid working model

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Get to know us
If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye
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