Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
Location: Visp (Switzerland)
Relocation assistance is available for eligible candidates and their families, if needed
In the idyllic town of Visp, we are looking for a Quality System Specialist - Global Laboratory Systems (all genders). This outstanding opportunity allows you to be at the forefront of supporting several special Laboratory Softwares.
Are you looking for a job with a lot of variety? Apply today!

What you’ll get:

• An agile career and dynamic working culture
  
• An inclusive and ethical workplace
  
• Compensation programs that recognize high performance
  
• Along with competitive salaries, you’ll find a wide range of lifestyle, family, and leisure benefits available. Depending on your location, these benefits could include family allowances, childcare support, discounts for local businesses and attractions, travel allowances, and subsidized meals.
  

What you’ll do:

• Provide 1st and 2nd Level Support for Software / Hardware Issues for QC and 3rd Level support together with suppliers
  
• Provide Validation of Drivers, Custom Fields (Empower) and Software Updates
  
• Update all relevant SOP’s for the supported Softwares
  
• Conduct On-Boarding and regular training sessions for Quality Control (QC) members, especially with Empower
  
• Support Quality Control / Quality Assurance department with EICR’s, CR’s, CAPA’s related to the support Softwares and provide assistance during Inspections / Audits
  
• Support QC for the daily work requests (e.g. troubleshooting, optimizing methods)
  
• Set up new LACE’s (Empower) and Clients for other Softwares
  

What we’re looking for:

• A professional apprenticeship (e.g. laboratory technician or in computer science) or University Degree or equivalent experience in Life Science
  
• Several years of work experience in a laboratory is a must
  
• A keen interest in working with computerized systems is essential
  
• User and/or technical knowledge of various laboratory software systems, including MODA, Empower, TDS Tiamo, SMP, PLA, and Win KQCL, is a plus
  
• Experience in the Gx P environment and in quality control is an advantage
  
• Proficiency in English is a must; very good skills in German are also required
  

Inclusion is one of Lonza’s four core values, alongside integrity, innovation, and initiative. We understand the value of our differences and the benefits they bring to our company, community, and culture. We also recognize the value of every person’s contribution, regardless of characteristics, preferences, and beliefs – including race, color, ethnicity, sexual orientation, gender identity, and religion.
We want everyone who works at Lonza to take pride in their role, take ownership of their responsibilities, and drive their career forward. If you achieve these goals, you will be rewarded for your contribution. Along with competitive salaries, you’ll find a wide range of lifestyle, family, and leisure benefits available. Depending on your location, these benefits could include family allowances, childcare support, discounts for local businesses and attractions, travel allowances, and subsidized meals.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.