Job Description

Job Title: Operating Systems SME –Mac OS
Location: Gothenburg, Sweden
Duration: 6-12 month contract
Working Mode: Hybrid

Job description: Operating Systems SME – Mac OS

You have the responsibility to design, develop and transition client infrastructure within Mac OS. You will be involved throughout the whole design and development phase, from understanding new or changed requirements, analysis, design, development, implementation and until the hand-over to the runtime organization are done. You will be part of a team of highly professional and skilled Subject Matter Experts within this area. You and the team will work within a complex global environment in collaboration with other technical teams in the ongoing projects and delivered services is of high importance. You will need to have the ability to work in a technically complex environment and at the same time understand, follow, and help to improve workflow and processes. You are expected to drive your area and suggest next step for customer. A software is used to plan and follow up progress of deliveries.

Professional/Technical qualifications:
Get business requirements from business, and create the design based on the business requirement.
Translate and develop the business requirements into solutions.
Deploy mac OS devices at scale using tools such as Munki and Ivanti.
Manage software distribution and updates across mac OS devices.
Implement and enhance automated provisioning for onboarding new devices.
Configure and manage mac OS systems in corporate environments.
Enhance regular software updates, patch management, and system upgrades.
Ensure system compliance with internal policies and regulations.
Integrate mac OS with various enterprise-level services. Configure VPNs, Wi-Fi, and other network services for mac OS devices.
Implementing the changes and perform the sanity test in the lower and production environments. Provide sign off for Production releases.
Communicate/conduct the walkthrough for the relevant stakeholders about the changes. Analyze and design technical development requirements.
Identify any gaps and provide solutions.
Create and share design documentation and get it approved by PO.
Development of the solution in accordance with industry best practices to ensure system compliance.
Provide a demo to relevant stakeholders after developing the solution.
Moving changes to Production environment and service transition to Operations team.
Developing the ad-hoc requirements as per the priority.
Provide advanced mac OS technical support and resolve complex system issues.
Diagnose and troubleshoot mac OS performance, networking, and security problems.
Helping the relevant stakeholders to identify the root cause of the issues.

Personal profile/skills:

Very good communication and collaboration skills.
Flexible/adaptable.
Knowledge in SAFe and Agile way of working.
Good ability to take own decisions and initiatives based on accumulated knowledge.
Willingness to share skills and knowledge within the team.
Positive attitude and a willingness to contribute to the team.
Ability to work both independently and in a team.
Fluent in English both written and spoken.
Be a driving force (Take lead, deliver and drive to target)
Business and customer oriented.
Eager to learn.

Skills

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