Field Sales Executive

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Global Forwarding Freight – South Africa has an opening for a Field Sales Executive where you will develop new business for overall sales development of DHL Global Forwarding Sales & Marketing function. Join us now in connecting people and improving lives.

In this Field Sales Executive position

• You will develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• You will respond to customer enquiries/complaints.
• You will manage a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• You will seek and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
• You will plan and manage medium to large - sized Business Customers.
• You will build rapport and trust with customers by being informed about customer’s business and the market.
• You will recommend solutions based on customer needs by using industry knowledge.
• You will be responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain.
• You will use networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• You will collect relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.
• You will highlight to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.
• You will maintain and support interdepartmental relationships.
• You will collaborate with colleagues across the organization to achieve shared goals.
• You will develops sales plan/strategy/activities to achieve target budgets.
• You will be responsible for conducting high quality presentation of the entire range of standardized products to customers.
• You will develop target lists of new business and continuously review and update.
• You will establish and present customized offers to customers.
• You will negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• You will adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• You will prepare and realize planned sales calls.
• You will be responsible for product targets and for budgeted growth in new and additional business.
• You will secure/collect all necessary information to assess credit worthiness of potential customer.
• You will support receivables functions.
• You will ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
• You will report activities, quotes, sales calls, and other information through CRM.
• You will perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.

Now, here’s what we need from you

• 3-5 years’ experience or more within the transport, logistics or freight forwarding industry (or similar service industry)
• Experience in Freight Forwarding and Customs Clearing sales environment with proven record advantageous.
• Relevant business degree

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization

DHL Global Forwarding will only employ those who are legally authorized to work in South Africa. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.