At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Job Title:
Change Management Engineer (Networks & Security) - Saudi Arabia

Job Summary:
As a Change Management Engineer for Juniper Networks, you will serve as an on-site operational expert, providing technical support and expertise in networks and security. Collaborating closely with customers and internal teams, you’ll ensure network stability, conduct audits, manage critical issues, and enhance the overall security posture to maximize performance and customer satisfaction.

Key Responsibilities:

• Provide change management support for customer operations and Juniper support teams.
• Troubleshoot and resolve network issues, including routing, switching, and security challenges.
• Conduct network audits and implement improvements to optimize performance and security.
• Collaborate with design teams to address constraints and develop optimal solutions.
• Act as a trusted advisor, delivering professional, cost-effective guidance to stakeholders.
• Support JTAC cases, ensuring critical (P1/P2) issues are resolved promptly and effectively.
• Document status reports and provide regular updates to customers.
• Continuously expand knowledge of Juniper's product portfolio to address evolving network and security challenges.
• Ensure all network and security changes align with regulatory and organizational compliance requirements.

Qualifications:

• Certifications: CCIE, JNCIE-SP, ITIL (preferably ITIL v3 or ITIL 4).
• Minimum 12 years of experience in routing, switching, and network operations.
• Expertise in BGP, OSPF, ISIS, Layer-2/3 VPNs, and MPLS applications.
• Experience with Juniper SRX, E320, M-, MX-, and T-series platforms.
• Proficiency in advanced security technologies, including firewall policies, IPsec VPNs, and NAT.
• Ability to design, implement, and manage secure network changes effectively.
• Experience developing and executing change management plans for security configurations, ensuring minimal impact on network performance and compliance with policies.
• Knowledge of Pre-Authorization Testing (PAT) processes to ensure all changes are tested, documented, and reviewed appropriately.
• Strong scripting and automation capabilities to support operational efficiency.
• Background in service provider environments and IP/MPLS infrastructure.
• Saud nationals only.

Required Skills:

• Analytical mindset to identify root causes and deliver solutions effectively.
• Strong communication and presentation skills with English proficiency.
• Proven experience in customer service and team collaboration.
• Familiarity with PAT processes and project management lifecycles.
• Demonstrated ability to mentor junior engineers and lead technical discussions.

Working Conditions:

• 24/7 rotating shifts (morning, evening, night).
• On-site position based in Saudi Arabia.

Why Juniper Networks?
Juniper Networks empowers innovation and collaboration to transform the networking industry. Join our global team of professionals dedicated to shaping the future of connectivity.


ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, Linked In and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

• Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
• Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.