Senior Payment and Acquiring Systems Engineer

Who are we ?

Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar's economic development through offering a range of personal, business, government, international and investment services.

At Commercial Bank of Qatar, we believe in empowering our employees, providing them with opportunities for growth and professional development.

By Joining us, you'll be part of workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
Join us in shaping the future of banking!

Job Summary

The Senior Payment and Acquiring Systems Engineer in the Acquiring systems domain is a crucial role within the Cards Technology team. This position is responsible for delivering high-quality products and ensuring the smooth performance of the Acquiring systems, particularly on POS, Card kiosks, Cheque printers and ATM networks. The Senior Developer will work closely with both internal and external stakeholders to understand business requirements, develop effective solution proposals, and adhere to corporate software development standards and practices. They will also play a pivotal role in ensuring the uninterrupted service of the Acquiring systems, which is crucial to the organization's operation and customer service. The Senior Developer will demonstrate technical proficiency, strong problem-solving skills, and a commitment to excellence, contributing significantly to the team's objectives and the broader business goals.

Key Responsibilities

• Evaluate business requirements and design effective solution proposals based on these needs.
• Develop, test, and implement software solutions for Acquiring systems, focusing on POS, Card kiosks, Cheque printers and ATM networks.
• Develop and change the States flows and ATM configurations.
• Monitor and maintain the performance of Acquiring systems, ensuring uninterrupted services on POS and ATM networks.
• Identify and resolve system issues promptly, minimizing downtime and maintaining high service levels.

Key Challenges

• Implement and manage system enhancements to improve performance and user experience.
• Collaborate effectively with internal and external stakeholders, including the Cards Team, other IT and Business teams, Payment schemes, Domestic Switch regulator, and vendors.
• Communicate system updates, issues, and resolutions effectively to all stakeholders.
• Participate in the planning, documenting, execution, and control of projects related to the Acquiring systems.
• Track project progress and provide regular updates to the Team leader, Department Head and other stakeholders.
• Ensure full compliance with all relevant regulations and standards, including those set by Payment Schemes and the Domestic Switch regulator.

Experiences & Background

• Minimum 5 years of experience in ATM/POS Switches Environment.
• Full knowledge of Payment Schemes regulation and standard on transactions processing and Cards issuance
• Knowledge in software development lifecycle methodology and support documentation
• Data analytic skills
• Strong verbal and written skills.
• Payment related cryptography and HSM maintenance configuration ( Thales/Eracom)
• IST architecture knowledge
• ATM messages expertise and reconciliation knowledge
• Global Payment Schemes Issuing and Acquiring certification
• PCI-DSS requirements
• Managing planning, Development System Migration with minimum BAU interruption.

Competencies

• Adaptability/Flexibility
• Creativity/Innovation
• Decision Making/Judgment
• Dependability
• Initiative
• Integrity/Ethics
• Problem Solving/Analysis

Skills

• Ability to interact with internal and external stakeholders
• Ability to work under pressure
• Accuracy and attention to detail

Education

• Diploma in a related field

Job ID 6949