Poland Job Openings

Genpact

Collection Specialist- Senior Process Associate- Polish -Remote Poland

Wrocław

FULL TIME

November 22, 2024

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Collection Specialist- Senior Process Associate- Polish -Remote Poland
In this role, you will be taking care of:

Day to day customer contact by phone and mail, including chasing for customer payment as determined by work queue and keeping customer accounts within your portfolio accurate, clean and up to date
Acting pro-actively to reduce the risk of potential bad debts
Negotiating payment plans to resolve outstanding balances
Preparing reports on the status of delinquent accounts and progress in collections
Collaborating with internal teams to resolve discrepancies and disputes related to invoices and payments
Recommending legal actions or write-offs when necessary for non-recoverable debts
Building and maintaining positive relationship with the customers and stakeholders in line with the company’s values
Building strong collaborative relationships with all stakeholders across the region
Taking active part in projects related to improvements or process changes.

Qualifications we seek in you!
Minimum Qualifications / Skills

Proven experience as a Collection Specialist or similar role in debt recovery
Command of Spanish language, spoken and written ( C1 level) and English (B2)
Strong Communication and negotiation skills
Ability to manage multiple tasks and prioritize effectively
Proficiency in Microsoft Office,
Attention to details and strong problem-solving abilities

Preferred Qualifications/ Skills

SAP
Power BI

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, Linked In, and You Tube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Senior Process Associate
Primary Location Poland-Wroclaw
Schedule Full-time
Education Level Bachelor's / Graduation / Equivalent
Job Posting Nov 22, 2024, 12:54:18 PM
Unposting Date Jan 22, 2025, 12:29:00 PM
Master Skills ListOperations
Job CategoryFull Time

New Job Alerts

Fellowmind Poland

Konsultant Microsoft Dynamics 365 F&O - wdrożenia obszaru...

December 3, 2024

View Job Description

Wärtsilä

Business Development Manager, Poland & Germany

Gdańsk

December 3, 2024

View Job Description

OSI International Holding GmbH

European Tax Expert (m/f/d) with focus Poland

Ostróda

December 3, 2024

View Job Description

Actum Lab North America Inc.

Customer Success Executive / Representative (Remote) – Poland

FULL TIME

December 3, 2024

View Job Description

Fellowmind Poland

Administrator Dynamics AX/D365 FO

December 3, 2024

View Job Description

Porta KMI Poland

ELEKTROMECHANIK (PROFIL ELEKTRYCZNY)

Senior Legal Counsel, Poland

FULL TIME

November 28, 2024

View Job Description

Kerry

Senior Account Manager - Meat and Meat alternatives (Poland - Home Office)

Oleśnica

November 29, 2024

View Job Description

Alibaba

AliExpress-Social Media Senior Specialist-Poland

November 18, 2024

View Job Description

Standard Chartered

Lublin

FULL TIME

December 3, 2024

View Job Description

Porta KMI Poland

ELEKTROMECHANIK (PROFIL ELEKTRYCZNY)

Bolszewo

FULL TIME

December 3, 2024

View Job Description