Philippines Job Openings
SPS COMMERCE
Consultant I, Implementation - MMT
FULL TIME
December 2, 2024
Description:
This is a fully remote role, and can be based anywhere in the Philippines
Does this sound like you?
What is the day to day like?
What is required?
What is preferred?
Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
SPS Commerce is hiring a Consultant I to support our clients in Implementation on our remote Microsoft Market Team! As a Consultant I, you will work on a team of professionals responsible for developing standardized solutions for customers. This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events and managing escalated events when necessary.
This is a fully remote role, and can be based anywhere in the Philippines
The role will work US based time zones
Does this sound like you?
- You are a master communicator. You can talk with anyone from the warehouse floor to the CEO and cultivate those interactions into a trust-based relationship.
- You always keep in mind what is best for the customer and aim to develop trust-based relationships have an eye for detail so that even the smallest issue won’t affect the customer negatively.
- You can be flexible; you know when to push and when to back off. You’re an individual contributor BUT you have a “when the team wins, we all win” attitude so you’re willing to pitch in to help others when needed.
What is the day to day like?
- Execute installation, upgrades, testing, and system configuration as part of completing implementation project
- Perform post-sale initial technical implementation of technology products
- May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
- Inform customer and other stakeholders of project progress
- Conduct tasks and assignments as directed. Work under moderate supervision with some latitude for independent judgment
- Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved
What is required?
- Bachelor's Degree + 3-5 years of related experience
- Strong analytical, problem solving and troubleshooting skills.
- Excellent organizational skills and ability to manage multiple projects concurrently.
- Ability to apply, test, and re-configure data rules in order to produce desired results
What is preferred?
- Experience with ERP systems such as Microsoft D365FO, D365BC, AX, NAV or Macola ERPs are strongly preferred
- Knowledge of EDI standards and EDI integration such as ANSI and EDIFACT is important; as well as familiarity with the order to cash/procure to pay process
- 3-5 years of professional business experience, industry experience in retail or supply chain is desirable
- A balanced mix of skills: driver and facilitator, tactical leader and doer
- Familiarity with XML or SQL a plus
- Experience with text editing and data mapping tools
Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
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