• Provides continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner.
• Responsible for the food preparation in the department to include inventory, prepping, cooking, and cleaning.
• Organizes, assists, and backs up all managerial duties throughout the department.
• Provides leadership and guidance; analyzes situations and implement solutions independently or through the management of others.
• Assists with merchandising initiatives to drive sales while ensuring overall cleanliness and organization of the store area.
• In coordination with department and store management, assists in the administration of performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
• Assists in directing the activities and training of personnel for efficient operation of concessions and turnover of floor with optimum cleanliness and appearance.
• Aides in the daily operations for merchandising, weekly payroll, scheduling, and established sales goals.
• Operates department equipment and tools in a safe and appropriate manner.
• Reinforces and models safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Notifies management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Maintains a clean and organized work area, including cleaning equipment and utensils.
• Practices preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Understands the company’s checkout/purchasing procedures to include how customers and staff pay for items in the store.
• Reports pricing discrepancies to Management and/or Pricing/Scan Coordinator.
• Follows established policies and procedures (where applicable) for rewards programs, gift cards, and coupons.
• Adheres to all food safety regulations and guidelines to include maintaining a clean and orderly work area.
• Assists with inventory management and ordering supplies as needed.
• Performs other duties as assigned to include stocking, cleaning, etc.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Standing for extended periods of time
• Bending, stooping lifting, and reaching
• Ability to lift up to 50 pounds

• 18 years of age or older
• High School Diploma or Equivalent
• Ability to read, write, and speak English proficiently
• Ability to understand and follow instructions
• Previous experience managing in a deli/cooking environment
• Customer service experience
• Ability to obtain Food Manager certification within 12 months
• Ability to handle stressful situations
• Ability to work in a fast-paced environment
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

• Excellent Customer Service Attitude and Skills
• Grocery store and/or retail experience in a leadership role in the deli department to include fry cook and hot/cold bar
• Strong communication skills
• Ability to work flexible hours to include evenings and weekends dependably
• Food Safety Manager certification
• OSHA training and/or certifications