Service Engineer - Tools & Assembly Systems 1

Functional area: Service

Country: Pakistan

City: Karachi/Sindh

Company name: Atlas Copco Pakistan (Pvt) Ltd.

Date of posting: Dec 4, 2024

Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.

Job Description

• Independently execute daily service work in field as well as workshop, such as programming and startup of assembly equipment controllers, tools, systems, and components - repairing, regular maintenance and troubleshooting.
• According to customer´s needs, received orders and in line with internal standards and processes provide high quality field service to customers in agreed time schedule.
• Take active care on and further develop professional relationships with customers.
• Active daily cooperation and timely communication with Sales teams to ensure proper information flow and maximizing customer satisfaction, active looking for service business opportunities.
• Timely and completely plan and report all own activities in line with internal standards via dedicated CRM system.
• Share know-how with other team members and support others when required.
• Keep high level of utilization and efficiency of own work.
• Prepare calculations of jobs required by customers, track service orders and follow up to this.
• Regular reporting.

Experience requirements

• Min. 2 years of relevant experience (experience in industrial production, maintenance, or repair necessary)
• Experience from industrial tools service would be an advantage
• Experience from Automotive Industry would be an advantage
• MS Office

Urdu: Fluent
English: Intermediate

Educational requirements / Knowledge
The successful candidate should have:

• Degree in engineering, machinery and/or electronic and electrical or equivalent experience in the industry
• Excellent communication and presentation skills
• Excellent business analysis, planning and organization skills
• Excellent knowledge of English, both written and spoken
• Computer literate: Microsoft Office
• Driving license

Personality requirements

• Independent, self-managed, success-motivated person with can-do approach
• Technical thinking and drive to learn and develop
• Proactivity and good communication skills
• Ability to plan and prioritize own work efficiently
• Team-player

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.