Key Responsibilities

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  Set internal standards and procedures for the bank in line with development of International Trade.
• Overall governance / execution / managing of the teams in Trade, in terms of transactional processing within agreed standard levels and effective handling of queries of the Trade customers within the agreeable boundaries of service standard.
• Ensure that efficient and quality service is provided to our valued customers using range of trade products that are offered by the bank and ensure compliance of all the internal procedures and operational control for risk assessment and responsible to be well-informed with the existing and potential customers and their businesses.
• Responsible to keep close and cordial relationship with customers/ relationship team / Product / Market (Treasury) / Other Units to facilitate clients with reference to their concerns and to work on projects and assignments as and when given by Head of Trade / Senior Management.
• Act as a custodian for the record room and fulfil all responsibilities as listed in the record room management policy and procedures and manage and administer the daily operations of the team with the aim to maximize the productivity of the team and ensure that efficient and high-quality services are provided to our valued customers using a range of products and services.

Monitor day to day processing and delivery of trade services relevant to the assigned team with agreed service standard.
Review existing practices and identify gaps for improvement in terms of accuracy and efficiency and ensure departmental procedural manual are updated with requisite processes and procedures as per required standards and ensure Error Logs for the unit is maintained and socialized with the team and Head of Trade Services

• Ensure related approvals are in place for all trade transactions and ensure timely reporting to the Group / Regulatory Authorities where applicable.
• As Custodian, Ownership, and proper management with respect to fire resistant cabinet / vault (if any) must be handled in line with policy and procedure and ensure proper handing over / taking over must be registered throughout the year

Upgrading of process/ regulation / Group circulars and guidelines in country procedural manual.

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from team members and work in collaboration with ICRM /R&C / processing partners.

Identifying, monitoring, controlling, and mitigating of risk in existing process.

• Monitor the implementation of controls in the process to zeroize Operational Losses and to ensure all regulatory and risk aspects are covered in the existing practice.
• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight, and controls in the BAU and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering effective governance and willingness to work with any local regulators in an open and cooperative manner.
• ITRS Reporting portfolio / Ad hoc Reporting to regulators as per guideline submitted by due date.
• Authorization of all trade transactions after proper validation , reconciliation related to margin / BCA / BDA / FI / Nostro / GLs., performance of Manager Control Assessment / Quality Review Assessment / Regulatory Change, booking of Customer Liability For Acceptance / Liquidation after settlement, ensuring timely deliveries of shipping documents.
• Act as a liaison between the Pakistan office and the centralized processing team in Malaysia.
• Provide clear instructions and necessary documentation to the Malaysia team for smooth processing.
• Address and resolve any issues or discrepancies that arise during the processing stage.
• Verify and validate all import documents before submission to the processing team.
• Maintain accurate records of all transactions and ensure they are readily available for audits and reviews.
• Ensure proper filing and storage of all trade-related documents.
• Provide support and guidance to Trade Service Professionals regarding import issuance procedures and requirements.
• Create customized transaction services reports based on data analysis.
• Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives.
• Assist with providing informal guidance or on-the-job-training to new team members as required.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-7 years of experience in a related role within trade (banking sector) including three years in a managerial role-CDCS preferred.
• Fluent English
• Effective verbal and written skills
• Effective communication and analytical skills
• Effective relationship management skills
• Expert level proficiency in Windows, MS applications

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Job Family Group:
Operations - Transaction Services-
Job Family:
Cash Management-
Time Type:
Full time-
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