• Engage in customer-facing activities.
• Maintaining relationship with all our Major customer of Oil & Gas, Power, and Water. Align customer needs to our value proposition.
• Responsible for maximizing Yokogawa portfolio with customers through a “Demand Creation” process.
• Provide timely and accurate business forecasting of local customers. Work with team to achieve the company targets and goals.
• Participate in regular reviews for Account activities, progress against commitments and forecast.
• Lead technical & Marketing activities (e.g., inquiries, promotions, evaluations, proposals) as the first customer point of contact.
• Participate in customer discussions for automation system to provide technical sales support and develop an understanding of the customer’s needs and expectations.
• Liaise with Proposal team to get the proposal on time and as per customer requirement.
• Collect customer intelligence on regional market trends and competitor strategies and products.
• Frequent visits to customer offices and plants in Oman.
• Follow company quality standard and KPIs.
• Perform other duties as assigned.