Objectives of the Position:
· Responsible for liaison between the company and all private schools and other educational institute, managing service levels and the ongoing relationship to ensure generation the assigned revenue.
· Provide high level of sales and marketing support for company products / services, new requirements request and address all schools needs.
Major Tasks & Responsibilities:
· Managing all the private schools in Oman, and other education institute.
· relationships through regular close contact account management which will include regular face to face meeting, telephone and email communications.
· Proactively identify business opportunities / services offered by the company, ability to compile and present proposals in order to achieve new sales / signed contracts.
· Communicate with Development team, PDM to gather, monitor and analyze performance of the company service usage and availability.
· Facilitating resolution of complex technical issues in all areas of assigned products by collecting the necessary documentation.
· quality assurance and product management.
· Perform other duties and projects as assigned by management.
Client Interaction:
· Address all schools requirements, inquiries,
· Provide standard training to new users of company application
· Ensure customers needs are addressed on time and served promptly
· Regularly conduct follow ups and make sure all Schools needs are satisfied.
· Provide proper documentation of all inquiries, feedback, requirements, complaints and all actions taken.
· Follow up on payment collections.
Team Interaction:
· Communication and work closely with customer service team members to address and deliver school requirements.
· Provide pre technical sales support whenever requested
· Participate in team meetings, actively provide suggestions and share ideas to improve customer support operations.
Internal Duties:
· Support team and management new initiatives.
· Report weekly activities, task and accomplishment, submit necessary reports as requested
· Attend team meetings and actively participate
· Assist finance department in doing follow up payment collections
· Assist in training new members of the team.
Required Education: Any Bachelor degree related to the education sector.
Required: Arab National who can speak fluent English.
Required Work Experience: 2 Year industry experience (Educational and schools).
Required Language Skills : Arabic,fluent in English
Required Additional Skills: MS Office
Required Oman Valid Driving License and CAR.
Social & Personal Qualification:
· strong personality as well as
· a good team-player
· self-motivated and proactive
· persuasive, good negotiation skills
· able to succeed in a high-pressure environment
· exceptional communication skills
· quick learner
Additional Requirements: Ideal candidate age will be between 25- 35
Job Types: Full-time, Contract, Commission, Permanent
Contract length: 24 months
Pay: RO400.000 - RO500.000 per month
Experience:

• Sales: 2 years (Required)

Language:

• Arabic, English (Preferred)

Expected Start Date: 01/01/2025