Receptionist - Emergency Department

Job Number: WAI28637

• Deliver high-quality, customer-focused reception services.
• Accurately verify and input vital patient information.
• Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
• Collaborate with ED clinical and clerical staff to ensure seamless operations.
• Contribute to a positive workplace culture and support ongoing quality improvements.

• Previous experience as a receptionist or in administration, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• A commitment to excellence and integrity in all interactions.
• A proactive approach to personal responsibility and well-being.
• The ability to handle shift work with stamina and enthusiasm.
• Outstanding customer service skills.

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.