Italy Job Openings

DHL

Managing Director – Cross Border Solutions Italy

FULL TIME

November 22, 2024

DHL Cross-Border Solutions is seeking a highly experienced, dynamic, and entrepreneurial Managing Director to lead our Sales, Operations, IT, and Customer Service teams in Italy, while closely cooperating with the Finance team. This is a senior leadership position that offers the opportunity to drive business growth and innovation within the rapidly expanding cross-border e Commerce sector.


DHL Cross-Border Solutions is part of DHL e Commerce, the newest member of the DHL family. Our mission is to become a European leader in cross-border parcel delivery by developing customized shipping solutions for international e Commerce customers.


As a Managing Director, you will be responsible for driving strategic development, managing daily operations, and leading a diverse team to deliver strong business results while ensuring a high level of employee engagement and operational compliance. You will shape the future of our Cross-border e Commerce Services in Italy, including logistics solutions, for clients across various industries.


Key Requirements:


  • Leadership Experience:
    Minimum 10 years in a senior management or executive role, with proven leadership skills in a cross-functional environment.
  • Entrepreneurial Mindset:
    A visionary leader who can identify future business opportunities and drive innovation.
  • e Commerce & Logistics Expertise:
    Strong knowledge of the e Commerce logistics field and experience in leading multi-disciplinary teams.
  • Commercial Acumen:
    Strong financial and commercial awareness, with the ability to analyze complex issues and make data-driven decisions.
  • Communication Skills:
    Fluent in Italian and English, with excellent written and verbal communication skills. Strong presentation and negotiation capabilities.
  • Stakeholder Management:
    Proven experience in managing relationships with internal and external stakeholders at all levels.
  • Sales & Performance Orientation:
    Experience in sales steering, with a focus on driving performance and achieving business targets.
  • Change Management:
    Ability to manage change and implement improvements across diverse teams and operations.

Key Responsibilities:


  • Strategic Leadership:
    Develop and implement business strategies to support the growth of the Cross Border Solutions (CBS) business unit in Italy, aligning with global objectives.
  • Profit Management:
    Oversee financial performance and take responsibility for budgeting, cost control, and revenue generation.
  • Team Leadership:
    Lead a diverse team of 20-30 professionals across Sales, IT, Operations, Customer Service, and Finance. Recruit, develop, and retain top talent while fostering a culture of collaboration and high performance.
  • Business Development:
    Explore and capitalize on growth opportunities within the Cross-border e Commerce space, driving the development of new solutions and services.
  • Stakeholder Management:
    Build and maintain strong relationships with key internal and external stakeholders, including other DHL divisions, clients, and external partners.
  • Process Optimization:
    Champion continuous improvement initiatives to enhance operational efficiency, customer experience, and service quality.

Why Join Us?

  • Lead a growing and innovative business unit with a focus on cross-border e Commerce and logistics.
  • Opportunity to shape the strategic direction and future of DHL Cross-Border Solutions in Italy.
  • Be part of a global, diverse organization with strong values and a commitment to excellence.

If you are a strategic, results-driven leader with a passion for e Commerce and a proven track record in managing high-performing teams, we invite you to apply for this exciting opportunity.


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