Freelance Transfer Tour Director – Italy

Are you based in Rome, Milan, or Venice area?
Are you a morning person? Are you flexible and enjoy meeting new people? Do you thrive in ever-changing environments and excel under pressure?
If you answered yes to the above questions, you have come to the right place!
Based out of the EF Rome Regional Office, you would meet US and Canadian school groups arriving to or departing from Italy in Spring (March/April) and/or Summer (June/July).
Who we are
Education First (EF) is the world’s largest international education company, offering global travel and study abroad, language learning, cultural exchange, and academic programmes. EF Educational Tours is one of EF’s products, providing educational group travel to students all over the world.
The role
A Transfer Tour Director (TTD) accompanies the group from the airport to their main Tour Director and/or vice versa. A TTD is needed when groups are arriving or departing on different flights, and the main Tour Director cannot be on all transfers at the same time.
The types of transfers you will lead will include airport-to-hotel/city transfers by bus or public transport and/or departure transfers from the hotel to the airport at the end of the tour. This role might also involve spending some extra time with the groups before leaving them to the main Tour Director.

Your responsibilities will include, but are not limited to:

• Being part of a pool of freelance TTDs covering transfers from Mon to Sun, from early morning until later in the evening.
• Meeting groups of students/teachers and interacting with them on their airport transfers
• Being the face of EF and representing the company at all times
• Connecting with the group’s Tour Director before and during the transfer
• Communicating with the group at the airport by welcoming them and giving out important safety & practical information.
• Communicating with suppliers and EF Operations before and during the transfer, where applicable
• Ensuring the safety of the group and their belongings

Requirements:

• Fluent in written & spoken English
• Based in Milan, Venice, or Rome area
• Proximity or easy access to the main airports of the areas above
• Able to legally work in Italy
• Available in March/April and June/July
• Willingness to work some very early mornings
• Organizational skills & good attention to detail
• Excellent communication & interpersonal skills
• Flexible to adapt to ever-changing situations
• Remain calm under pressure

Good to have:

• Experience leading groups or as a group leader
• Familiarity with your nearest airport
• Knowledge of North American culture

Still not sure if the position is for you? Here’s a quick introduction to EF Educational Tours and our clients you will be meeting https://www.youtube.com/watch?v=f ZXEc RLHO7U

Next steps
Following a successful initial application, you will be asked to complete a short video application, followed by an online or in-person interview.
We look forward to hearing from you!

When you partner with EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you. EF is committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience and everything else that makes you unique.

EF is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS and character reference check.