Italy Job Openings
Bulgari
High-End Client Engagement & Experience internship
Roma
November 25, 2024
Within the Global High Jewelry & High-End Watches (High-End) team, based in Rome, we are searching for a High-End Client Engagement & Experience intern.
Reporting to the High-End Client Development Director, this role has the aim to support the creation and implementation of innovative client experiences and engagement strategies, focusing on HNWI (High-Net-Worth Individuals) and VICs (Very Important Clients), ensuring excellence in planning unique Client Journeys and relationship-building activities.
Responsabilità del lavoro
Key Accountabilities:
- Assist in analyzing client data to support tailored engagement strategies.
- Support targeting strategies for client experiences, including proposing client lists in collaboration with markets and consolidating client profiles (qualitative and quantitative data).
- Contribute to the planning and coordination of exclusive high-end client experiences.
- Refine and improve the Toolkit and update semester calendar to ensure client activations at key moments and locations.
- Collaborate on the development of gifting programs for high-value clients.
- Help identify and leverage client development opportunities to delight clients.
- Oversee the annual targets of the Client Journey plan (by market) and follow up with those who have not updated their activations.
- Assist in tracking budgets and managing suppliers for client-related activities.
- Monitor competitors’ activities related to client experiences and provide insights to enhance strategies.
Profilo
Qualifications / Professional Capabilities:
- University degree in Business Management or a related field; study experience abroad will be considered a plus.
- Good relational and communication skills.
- Strong attention to detail, accuracy, and analytical skills.
- Fluency in Italian and English; other languages are an advantage.
- Client-focused mindset with a collaborative and solution-oriented attitude.
- Cultural sensitivity.
- Business awareness.
- Planning and organization.
- Adaptability and eagerness to learn.
BULG08752
Italy
ROME
Temporary
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