Indonesia Job Openings
Marriott International, Inc
Wedding Sales Executive
Jakarta
FULL TIME
November 28, 2024
Additional Information
Job Number24205153
Job CategorySales & Marketing
LocationThe Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12190
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number24205153
Job CategorySales & Marketing
LocationThe Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12190
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
New Job Alerts
Surya Artha Nusantara Finance
Data Entry Admin
Jakarta
FULL TIME
December 4, 2024
View Job DescriptionPT EP-TEC Solutions Indonesia
Head of Sales & Marketing
Jakarta
December 4, 2024
View Job Description
PT. Adicipta Inovasi Teknologi (AdIns)
Assistant Manager Tax
Semarang
FULL TIME
December 4, 2024
View Job Description
PT BFI Finance Indonesia Tbk
Management Trainee PBF Credit Analyst Factory Branch Bintaro
Tangerang
FULL TIME
December 4, 2024
View Job DescriptionLooking for similar job?
PT Home Credit Indonesia
Crew Sales Store Associate Singaraja
Singaraja
FULL TIME & CONTRACT
November 30, 2024
View Job Description
PT. Sinar Jernih Suksesindo
Sales Promotor (Sales Cat Jotun)
Madiun
CONTRACT
December 1, 2024
View Job Description
PT. Victory International Cabang Jakarta Sudirman
Telesales Staff
Jakarta
FULL TIME
November 30, 2024
View Job Description
PT Recruit First Indonesia
Sales Promotor Motor Listrik (EV)
Denpasar
CONTRACT
November 30, 2024
View Job Description
PT. MOBILKAMU GROUP INDONESIA
Sales Executive - New Car
Jakarta
FULL TIME
December 1, 2024
View Job DescriptionSee What’s New: Marriott International, Inc Job Opportunities
New Job Alerts
Surya Artha Nusantara Finance
Data Entry Admin
Jakarta
FULL TIME
December 4, 2024
View Job DescriptionPT EP-TEC Solutions Indonesia
Head of Sales & Marketing
Jakarta
December 4, 2024
View Job Description
PT. Adicipta Inovasi Teknologi (AdIns)
Assistant Manager Tax
Semarang
FULL TIME
December 4, 2024
View Job Description
PT BFI Finance Indonesia Tbk
Management Trainee PBF Credit Analyst Factory Branch Bintaro
Tangerang
FULL TIME
December 4, 2024
View Job Description