Hungary Job Openings

JUJUR

Customer Service Advisor - Hebrew - Budapest

Budapest

November 27, 2024

Position: Customer Service Advisor

Location: Budapest, Hungary


Work model: On-site

Employment type: Full-time



DUTIES AND RESPONSIBILITIES:

  • Respond promptly and effectively to all customer inquiries within established timelines
  • Build and maintain comprehensive technical knowledge of the client's products and services
  • Manage incoming correspondence as requested
  • Accurately record all calls in accordance with procedures
  • Maintain administrative forms updated and organized
  • Identify when a complex problem or inquiry needs to be escalated

REQUIREMENTS:
  • Native / fluent in Hebrew both verbal and written. C1 Level of English
  • Friendly and positive team player
  • Service-oriented and great interpersonal skills
  • Strong communication and problem-solving skills
  • Flexible and able to make quick decisions in a dynamic environment
  • Conscientious and reliable
  • Strong Attention to detail
  • Empathic with genuine desire to help

    OFFER:
    • Competitive remuneration and bonus
    • Relocation assistance
    • Training provided from the first day
    • Working week 40h/week, Sunday-Thursday: 09:00-17:30
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