Service One Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1998 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.
We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .
To Stay true to Service One’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.
For more information, please visit our website at www.serviceoneasia.com.

Responsibilities:
Manage technology set up for HK and Macau store renovation / new opening across Fashion, Watch & Fine Jewellery, and Fragrance & Beauty divisions
Work with business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications. Validate the specification and cost of the technical quotation to ensure IT spending is compliant with the approved budget
Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management
Collaborate with business divisions to test the application of emerging tech and IOT devices to deliver immersive experiences and drive operational efficiency
Conduct holistic assessment of retail operation processes and identify area of opportunities to leverage digital technologies to drive operation excellence
Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.)
Co-ordinate with regional IT team to continue the rollout or retrofit retail tech applications (e.g.: Traffic analytics, RFID)
Participate in planning and execution of change management, training and user communication
Constantly identify innovative ways to drive user adaption and deliver value to retail operations / client experience
Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance

Requirements:
Degree in Engineering, Computer Science, Information Technology, or related field
Hands-on experience in store technology set up / transformation and retail application implementation
Good understanding of retail processes and store operation principles
Expertise in retail infrastructure (network, digital workplace) and security fundamentals
Experience in monitoring tools to diagnose and work with domain experts in resolving performance issues
Excellent project management and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
Strong negotiation skills and the ability to get results through formal channels and informal networking
Excellent communication skills and presentation skills, strong in one-on-one and group communication
Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
Enthusiastic, passionate, and proven rapid learning capability
Qualification / certification in project management and infrastructure is an advantage

We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday, various types of leave & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “APPLY NOW”.
(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time