Soft Trend is urgently seeking Sales Associates for our Telemarketing department, focusing on Egypt, UAE, and KSA accounts.
Soft Trend, a leading provider of Software Licensing, IT services, and cutting-edge solutions, has been empowering businesses with innovative technology since 2012. We offer comprehensive IT solutions, including software licensing, IT infrastructure services, and digital transformation.
Job tasks:
- Conduct outbound calls to engage potential customers, effectively promoting and selling our products or services.
- ⁠Collaborate closely with the sales and marketing team to contribute to the overall success of the company.
- ⁠Demonstrate excellent communication skills, utilizing persuasion techniques and maintaining a customer-focused approach.
- ⁠Develop in-depth product and service knowledge to effectively address customer inquiries and concerns.
- ⁠Qualify leads, manage customer relationships, and provide exceptional customer service.
- ⁠Maintain accurate records of customer interactions and relevant information.
- ⁠Provide feedback and follow-up to ensure customer satisfaction and adherence to scripts and guidelines.
- ⁠Identify opportunities for process improvement and contribute to sales strategies and campaigns.
Qualification:
Must-Have:
- Bachelor's degree (graduated or undergraduate, currently in the 4th year of university) in a relevant field such as Business, Marketing, or Communications.
- ⁠Proven track record of 0-2 years in achieving sales targets and driving revenue growth.
- ⁠Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- ⁠Strong negotiation skill with the ability to influence and close deals.
- ⁠Self-motivated and results-oriented, with a strong drive to succeed in a competitive sales environment.
Nice-To-Have:
* Fluent in both written and oral English.
Job Type: Full-time
Ability to commute/relocate:

• Maadi: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)