Costa Rica Job Openings
TTEC Digital
Billing Coordinator
FULL TIME
November 13, 2024
TTEC Digital seeks a billing coordinator to join our Cisco Partner Practice area.
As a Billing Coordinator, working remotely in Costa Rica, you will partner with TTEC Digital Account team members to create and sustain healthy client commercial experiences. This includes but is not limited to tracking the adoption of the CX products sold into account, and ensuring the proper invoice is created for, distributed to, and paid by the client.
What You'll be Doing:
- Review and approve billable hours
- Calculate and apply invoice credits
- Review and approve invoices
- Follow up on invoice payments
- Calculate and sustain revenue forecast for assigned accounts
- Administer Microsoft Dynamics Opportunities
- Review, track, and report on platform statistics that have commercial implications. This includes but is not limited to HW/SW license consumption and resource consumption, billable hours, and pass through 3rd party services, etc.
What You'll Bring:
- 3+ years of experience working in customer billing support
- Proven experience in administrative roles, ideally within a commercial setting
- Top-notch organizational skills and attention to detail
- Excellent English verbal and written communication skills
- Solid command of Microsoft Office Suite, including Excel
- Experience using enterprise class CRM or ERP systems (i.e. Salesforce, Oracle E-Business Suite, Microsoft Dynamics)
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