CAREER OPPORTUNITY ~ TERRAIN PARK ATTENDANT


Who We Are: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!


Position Summary:
The Terrain Park Attendant plays a key role in the maintenance and operation of the terrain park. This individual ensures that features such as jumps, rails, and boxes are well-maintained, safe, and enjoyable for park users. The position involves direct interaction with guests and a commitment to maintaining a safe and fun environment.


Duties & Responsibilities:

• Inspect, maintain, and repair terrain park features (jumps, rails, boxes, etc.) daily.
• Ensure features meet resort safety standards.
• Perform grooming tasks to maintain optimal conditions, including shoveling and raking.
• Ensure guest compliance with terrain park rules and safety guidelines.
• Monitor for hazards and respond promptly to incidents or injuries.
• Communicate safety concerns to management.
• Provide friendly and helpful customer service to terrain park users.
• Answer questions, offer tips, and promote a positive atmosphere.
• Educate guests on park etiquette and safety practices.

Qualifications:

• Previous experience in snow parks or similar environments is preferred.
• Knowledge of skiing/snowboarding and terrain park features is a plus.
• Ability to work outdoors in cold, snowy conditions for extended periods.
• Strong communication and interpersonal skills.
• Physical ability to perform manual labor, including lifting, shoveling, and carrying heavy objects.
• Willingness to work weekends, evenings, holidays, and variable hours.

Our Commitments to You:

• Supportive Experience - Our goal is to provide our guests with an exceptional experience and we are just as committed to ensuring that your experience is equally exceptional. We strive to create a positive and inclusive workplace where our employees feel valued and heard.
• Value-Added Perks - As part of our team you will enjoy exclusive employee discounts and special offers on accommodations, dining and amenities at any of our affiliated Resorts which include Muskoka Bay Resort and Deerhurst Resort.
• Career Mobility - With multiple properties within the Freed Hotels & Resorts portfolio, we provide opportunities to explore different roles, locations and career paths within the organization, giving you the flexibility and ability to shape your career journey.

Visa Requirements: Must be eligible to work in Canada


The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.