Are you ready to suit up?

If you are seeking a job where you have important responsibilities, this one is for you! As a Control Room Site Supervisor, oversee and direct daily activities, ensuring smooth and efficient operations!
We provide people with growth opportunities. We are currently looking for full time employees!

What's in it for you?

• Starting wage $35.00 an hour
• Comprehensive health benefits after 90 days
• Career path planning and advancement opportunities
• Paid on-the-job training
• Ongoing training available

What does a Control Room Site Supervisor in Calgary do?

• Lead and supervise daily operations, ensuring adherence to established processes and procedures.
• Develop, review, and update SOPs, SLAs, and response protocols to enhance operational efficiency and ensure alignment with organizational goals.
• Implement and maintain new technologies and systems, including PISM, call management tools, and emergency notification systems, to enhance operational capabilities.
• Act as a key point of contact for operational issues, escalating concerns to higher management when necessary.
• Monitor team performance and provide ongoing feedback to drive improvements and maintain high-quality service.
• Provide leadership and guidance in crisis management or emergency response situations.
• Be a liaison between the client, tenants and employees
• Facilitate safety meetings
• Generate attendance reports in the event of an emergency condition

Qualifications to become a Control Room Site Supervisor:

• Valid Alberta Security License
• Be eligible to work in Canada full time
• Experience developing, updating, and maintaining SOPs, SLAs, and response procedures.
• Excellent communication and interpersonal skills, with the ability to mentor and motivate team members.
• Strong knowledge of implementing and managing technologies such as PISM, call management systems, and emergency notification tools.
• Strong problem-solving skills and the ability to make quick decisions in high-pressure situations.
• Experience with monitoring and operation of video and surveillance systems
• Available to work day shifts, with occasional flexibility for mentoring and supporting other shifts as required.
• Minimum 1 year Control room/Dispatcher experience
• Minimum 1 year Supervisor experience

SSCAL

Garda World: Make the world a safer place

Garda World is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


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