LawyerDoneDeal Corp.

Client Support Representative

Toronto

FULL TIME

December 3, 2024

Interested in pursuing a meaningful career as part of a rapidly growing legal software company?
A career at Lawyer Done Deal means that you get to apply your skills as a real estate Law Clerk in an innovative, collaborative, and rewarding corporate environment. Apply to join our team and become part of the next generation of legal software industry leaders. Are you in?
As an employee of Lawyer Done Deal, you'll benefit from:
  • An exceptional benefits package
  • Comprehensive training from our senior support staff
  • Access to cutting-edge Lawyer Done Deal software to help support clients
  • Convenient office location near Davisville subway station
YOUR ROLE
As a Client Support Representative, you will work with a team of dedicated legal and software professionals, and be tasked with:
  • Assisting legal professionals with technical and real estate transaction inquiries;
  • Managing large volumes of incoming calls and accurately recording all call interactions and support tickets using our company's ticketing and Customer Relationship Management systems;
  • Aiding in the development of cutting-edge Lawyer Done Deal software, in areas such as design and functionality;
  • Assisting with reports, filing, correspondence, etc.;
  • Organizing and managing office projects/assignments, as needed.
ARE YOU THE PERFECT CANDIDATE?
Qualifications:
We’re looking for someone who:
  • Fully proficient in all Microsoft Office Applications and widely-used Internet Browsers (e.g. Google Chrome, Microsoft Edge, etc.);
  • Fully proficient in written and spoken English;
  • Well-rounded and has extensive extracurricular experience working as part of a team;
  • Able to actively collaborate, critically think, and deal with clients in a professional manner.
  • You must be a self-starter and an independent thinker.
WHAT WE DO
Lawyer Done Deal (LDD) is the premier web-based platform for the Canadian legal community. Our cutting-edge, web-based technology is helping to revolutionize the law practice, with more than 8,000 lawyers across Canada already enjoying the benefits of our services. The Lawyer Done Deal platform creates unprecedented connectivity to make the real estate transaction process easier for lenders, legal professionals, title insurers, and new-home builders.
We’re a 100% Canadian company that prides itself in delivering some of the most robust applications available on the web today. Our office in midtown is not only in a great neighbourhood, but is also conveniently located near Davisville subway station. This dynamic workplace delivers the innovations that set the standard for legal productivity applications.
Why should you work with Lawyer Done Deal?
LDD will offer you the opportunity to be involved with projects that will reach thousands of law firms and reshape the practice of law. Our company is rapidly expanding and will provide you with a hands-on learning opportunity in an outstanding work environment. Apply to be part of our team, as we continue to develop and deliver revolutionary web-based solutions for the legal community in Canada.
For more information, as well as a list of our products and services, please visit www.ldd.ca!
Job Types: Full-time, Permanent
Pay: From $42,000.00 per year
Benefits:
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday
Ability to commute/relocate:
  • Toronto, ON M4S 1H2: reliably commute or plan to relocate before starting work (required)
Education:
  • DCS / DEC (preferred)
Work Location: In person
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