Northern Insurance Brokers provides our clients across Northern Ontario with expert advice in risk management and insurance.
As a broker partner of Navacord, one of the largest insurance brokers in Canada and a leader in Personal and Commercial Risk Management, our Client Account Managers have the opportunity to build a successful career in the Insurance Industry, with access to Navacord's proprietary Programs & Products.
Position Overview
Northern Insurance Brokers is seeking a Client Account Manager to join our growing Personal Insurance team in Sudbury.
The candidate will be responsible for the growth and maintenance of our existing client base by providing policyholders with a Great Client Experience, through proactively managing Client Relationships and responding to inbound client requests.
No prior Insurance experience is required; however, it would be an asset - If you are skilled in Client Service, Sales, and Relationship Management, we can support the development of your Insurance knowledge through detailed training programs and licensing support.
Responsibilities

• Support our existing insurance relationships by responding to inbound client inquiries & requests as well as attending to visitors of our office
• Processing of payments and inbound documentation from clients who attend our office
• Grow our client base through account rounding and referrals/cross-selling
• Proactively manage relationships by understanding the needs of our clients
• Support and engage with the Sales Team and existing Client Service Teams in Sudbury and Sault Ste Marie
• Continuously improve your technical and market knowledge through ongoing training & networking to achieve goals and deliver results
• Be active in your networks and your community, doing your part to represent Northern and Navacord

Key Employee Benefits

• Competitive compensation & full benefits package which includes a comprehensive pension
• Professional Development Courses and Designation opportunities
• Flexible Work Arrangements
• Opportunity to work as part of a high-performance team of experienced and respected insurance professionals

The Ideal Candidate

• Possesses a professional Client Service background with the demonstrated ability to manage lasting client relationships
• Excels in a fast-paced environment by easily adapting, staying organized, and solving problems effectively
• Is dedicated to building their Insurance industry knowledge & capabilities, with a long-term career focus
• Is a natural networker who is driven by the desire for constant improvement
• Is a self-starter with strong written & oral communication skills, presentation skills, and organizational skills
• Post-secondary degree preferred, RIBO license and CIP, CAIB designations are an asset
• Fluent in English; French is an asset
• Advanced skills in Outlook, Excel, Word

Job Types: Full-time, Permanent
Pay: $40,000.00-$55,000.00 per year
Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Schedule:

• Day shift
• Monday to Friday

Experience:

• Client Service: 1 year (preferred)
• Personal Insurance: 1 year (preferred)

Licence/Certification:

• RIBO License (preferred)

Work Location: In person