Safran Aircraft Engine Services Brussels is a subsidiary of Safran Aircraft Engines, based at Brussels Airport (Zaventem, Belgium), specialized in the inspection, maintenance and repair (MRO) of the advanced LEAP jet engines that power the latest generation of the Airbus A320NEO & Boeing B737MAX narrow body families. The company is a key player in the integrated CFM international MRO network. With more than 75 years of experience, and up to 20 international Part 145 certifications (EASA/ FAA/ CAAC/ …), Safran Aircraft Engine Services Brussels is recognized as a worldwide center of expertise in the air transport industry. More than a 100 airlines, lessors, private aircraft operators and MRO partners have entrusted their engines to our company. We employ over 300 highly skilled, passionate and enthusiastic employees.
To strengthen our Accounts team we are looking for a Shop Visit Support Officer, who will focus on:
· Preparing and providing administrative support for Jet Engine Shop Visits to ensure customer satisfaction and trust.
· Collecting information from customers and subcontractors to enable efficient administrative follow-up of cases.
Your role:
Customer Communication

• Manage the exchange of administrative information with customers before, during, and after Jet Engine Shop Visits.
• Request and process necessary documentation for Jet Engine Shop Visits.

Administrative Case Management

• Ensure traceability of parts and prepare LLP sheets.
• Compile, archive, and share repair records.
• Create and update the Bill of Work (BOW) and provide inspection reports.

ERP & Logistics

• Set up projects in SAP and handle customer orders per contractual terms.
• Organize transport for engines, parts, and materials, including off-site repairs.

Your profile:

• Education: a higher education degree.
• Technical Knowledge: preferably a basic understanding of jet engines.
• Strong verbal and written communication skills in Dutch, French, English.
• Planning and organizational abilities.
• Precise and methodical work style.

We offer an attractive salary package, plus a range of benefits:
· Gross monthly salary
· Meal vouchers
· Days reduction working time
· End of year bonus
· Vacation bonus
· Bonus Profit Sharing (CLA 90)
· Hospital insurance & Pension plan insurance
· Eco-vouchers, gift vouchers and Benefits at Work
You can also count on support throughout your career and appropriate theoretical and practical training, all in a stimulating, international environment with plenty of career opportunities.
Interested in this position of Shop Visit Support Officer? Please apply today (recruitment-saesb@safrangroup.com); we look forward getting to know you.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 81,000 employees and holds, alone or in partnership, world or European leadership positions in its core markets.
The company undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.
Safran is listed on the Euronext Paris stock exchange and is part of the CAC 40 and Euro Stoxx 50 indices. For more information: www.safran-group.com / Follow @Safran on Twitter.
CFM International is a 50/50 joint company between GE and Safran Aircraft Engines. For more information, visit us on the Web at www.cfmaeroengines.com or follow us on Twitter @CFM_engines
Job Types: Full-time, Permanent contract
Benefits:

• Additional leave
• Christmas basket
• Eco vouchers
• Food allowance
• Hospitalization insurance
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Vacation money
• Yearly bonus

Work Location: In person