Customer Relationship

Personal Evolution

Autonomy

Administrative Work

Responsibilities

• Portfolio Management: Manage a portfolio of approximately 750 customers, balancing automation (low touch) and manual actions (high touch) to ensure smooth operations and efficient support.
• Customer Guidance: Serve as the point of contact for partners and their customers, providing administrative assistance and guidance to help them benefit from a seamless Odoo experience.
• Sales Support: Identify opportunities for growth and development within your portfolio, supporting the Sales team with actionable insights.
• Proactive Problem Solving: Work closely with internal teams to address administrative challenges and ensure customers receive the support they need to thrive.

Must Have

• Strong organizational and administrative skills to manage a large and diverse customer portfolio.
• Fluent in French and English (Level B2+ or C1)
• A good understanding of B2B sales processes and indirect sales models (partner-driven).
• Proven experience in customer care, account management, or partner management.
• Strong communication and interpersonal skills.
• Tech-savvy and eager to learn about Odoo’s suite of applications.
• Valid work permit for Belgium.

What We Offer

• The chance to work with a game-changing product in the ERP industry.
• A multicultural and dynamic work environment with supportive colleagues.
• Opportunities for personal growth and career development.
• Competitive salary and benefits package.

Our Product