Australia Job Openings

Queensland Health

Preventive Health Administration Officer

Brisbane

December 2, 2024

The successful candidate will provide end-to-end service delivery for the HCC CRM system, by ensuring that client referrals are efficiently and accurately recorded and responded to in a timely manner.
Key competencies/suitability (role specific criteria and personal qualities)
You will be assessed on your ability to demonstrate the following:

  • Excellent time management skills and the ability to prioritise work.
  • Strong organisational skills with the ability to multi-task in a work environment that delivers multiple services.
  • Ability to use independent judgement and to manage and impart confidential information.
  • Well-developed interpersonal, written, and oral communication skills, including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
  • Experience working with CRM systems or clinical systems will be well regarded.
  • Experience utilising Microsoft application, such as Outlook, Teams, and Excel is highly desirable.
Qualifications, registrations and other requirements

  • There are no mandatory qualifications for this role.
  • Service delivery is from 8am to 9pm (Monday to Friday), and 8.30am to 5pm (weekends and Public Holidays. Flexibility can be negotiated regarding start and finish times, however, this position must provide coverage during daytime Monday to Friday.
  • The HCC supports staff in the Preventive Health team to work from home up to 50% of their allocated shifts.
  • There may be a requirement to work across more than one site to ensure Business Continuity in response to technical system issues, and planned and unplanned building works. The HCC's current Business Continuity premises is at Zillmere.
  • We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.
  • It may be a condition of employment for this role for the employee to be, and remain, vaccinated against one or more of the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16): measles, mumps, rubella (MMR),varicella (chicken pox),pertussis (whooping cough),hepatitis B, tuberculosis
  • Please detail any visa conditions you may have if you are not a permanent resident of Australia.
  • Further information regarding Queensland Health and the benefits of the role can be found in the Information for Applicant booklet
Additional Information
Please provide the following information to the panel to assess your suitability:

  • Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current or past supervisor.
  • A short statement (maximum two pages) that gives details of your skills, experience and knowledge as required on the role description under the heading 'key competencies (role specific criteria)'.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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