Argentina Job Openings

Novartis

Customer Engagement Business Partner

Ramallo

FULL TIME

November 28, 2024

Summary

You are a Customer Engagement Business Partner resourceful, proactive, and able to handle a range of tasks independently but with a way of working cross functionally with other teams like Medical and Commercial, with a strong focus on executing content campaings and measuring to show impact to key stakeholders with a constant mindset of trying and testing to position our products in top of mind of HCPs.

About the Role

1. Content Strategy and SEO Expertise

Content Planning: Experience in developing a content calendar, researching trending topics, and planning long-form and short-form content. Ideally, they can adapt topics to suit a blog’s niche while also resonating with audience interests.

SEO Skills: In-depth knowledge of keyword research, on-page SEO, and optimizing content to rank on search engines. They should be able to handle basic SEO tools like Ahrefs, SEMrush, or Google Keyword Planner.

Writing and Editing Skills: Ability to create high-quality, engaging, and error-free content is essential. They should also have a good eye for storytelling and know how to use different tones for diverse audiences.

2. Digital Marketing and Audience Engagement

Social Media Savvy: Familiarity with different platforms and how to leverage them to drive traffic to the blog. They should know how to create shareable content and understand platform-specific nuances (e.g., Instagram vs. Linked In).

Email Marketing: Experience building and managing email lists, creating newsletters, and converting readers into subscribers. Basic knowledge of tools like Mailchimp or Convert Kit is a plus.

Analytics and Growth Hacking: A data-driven mindset is crucial for measuring what’s working and what isn’t. Proficiency with Google Analytics (or similar) to track user behavior, audience demographics, and traffic sources is a must.

3. Basic Design and Multimedia Skills

Visual Content Creation: Knowledge of design software like Canva or Adobe Creative Suite for creating blog graphics, social media visuals, or infographics.

Basic Video/Photo Editing: Since blogs often branch into multimedia, they should ideally know simple video editing (or have an interest in learning) for creating short video content that can be repurposed across social channels.

User Experience (UX) Awareness: Ability to understand and implement best practices in UX so that blog layouts, font choices, and other visual aspects contribute to a pleasant reading experience.

4. Technical Skills for Blog Management

CMS Proficiency (e.g., Word Press): Familiarity with Word Press or other CMS platforms for uploading and managing content, troubleshooting basic technical issues, and working with themes or plugins.

Basic HTML/CSS Knowledge: Even though advanced coding isn’t necessary, familiarity with HTML and CSS is beneficial for simple adjustments or troubleshooting without waiting for a developer.

Site Speed Optimization: Awareness of what impacts page speed, image compression, and caching plugins is a plus since speed affects both user experience and SEO.

5. Project Management and Flexibility

Adaptability and Initiative: A startup mentality is crucial—they should be comfortable working in a fast-changing environment, wearing multiple hats, and adapting to new tasks.

Collaboration and Communication Skills: Effective internal communication is key to keep projects aligned and efficient, especially in a lean startup setting where every detail counts.

Qualifications and skills

Bachelor’s degree ideally in economics, business or engineering; advanced degree or specialization in digital is a plus

5 years of experience in digital marketing industry or agency is a must

Knowledge of primary paid media, own media & analytics tools (Google Ads, Meta Ads, Analytics)

Ability to communicate complex ideas effectively - both verbally and in writing - in English and Spanish

GA4, Hub Spot, Canva, SEMrush

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division

International

Business Unit

Innovative Medicines

Location

Argentina

Site

Ramallo (Argentina)

Company / Legal Entity

AR01 (FCRS = AR001) Novartis Argentina S.A.

Functional Area

Marketing

Job Type

Full time

Employment Type

Regular

Shift Work

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