Enza Home Pakistan

Assistant Manager Retail Sales

Lahore

FULL TIME

December 2, 2024

Job Description: Assistant Manager - Retail Sales
Position Title: Assistant Manager - Retail Sales
Department: Sales
Location:Address: 118 Main Blvd, Sector J DHA Phase 6, Lahore, Punjab 54700
Reports to: Store Manager / Retail Sales Manager

About Enza Home:
Enza Home is a leading provider of contemporary and stylish home furniture and decor, offering high-quality products designed to enhance the comfort and beauty of any living space. With a reputation for innovation, craftsmanship, and customer satisfaction, Enza Home strives to create a unique shopping experience for every customer. Our mission is to provide our customers with exceptional furniture that combines form and function, while maintaining a commitment to quality and sustainability. As we continue to grow, we are looking for passionate individuals to join our dynamic team and contribute to our success.
Job Summary:
The Assistant Manager (AM) – Retail Sales is responsible for assisting in the day-to-day operations of the retail store, ensuring a high level of customer satisfaction, and leading a team to achieve sales goals. The AM will work closely with the store manager to ensure smooth operations, implement sales strategies, and maintain excellent customer service standards.
Key Responsibilities:
  • Sales Management:
  • Assist in setting and achieving sales targets, and drive sales growth.
  • Monitor daily and weekly sales performance and implement strategies to maximize sales.
  • Analyze sales trends and customer preferences to adjust sales strategies accordingly.
  • Customer Service:
  • Ensure excellent customer service by overseeing customer interactions and resolving any issues or complaints.
  • Provide product knowledge to customers and help them make informed purchase decisions.
  • Train and coach sales associates to maintain high service standards.
  • Team Leadership:
  • Supervise, mentor, and motivate sales associates to meet sales goals and deliver exceptional customer service.
  • Assist in staffing, scheduling, and performance management of the sales team.
  • Support team development through training, coaching, and feedback.
  • Operational Support:
  • Assist in managing inventory, including stock replenishment, organization, and stocktaking.
  • Maintain the visual merchandising standards of the store to ensure product displays are attractive and aligned with brand guidelines.
  • Ensure the store is well-maintained, clean, and properly stocked.
  • Enforce company policies and procedures, including cash handling and security measures.
  • Store Administration:
  • Help with daily store operations, including opening and closing the store.
  • Ensure all sales transactions are accurately processed and maintain records as required.
  • Monitor store expenses and assist in budgeting and cost control.
  • Marketing & Promotions:
  • Assist in planning and executing in-store promotions and marketing campaigns.
  • Help with inventory management during promotional periods and ensure promotional displays are set up effectively.
Qualifications & Skills:
  • Education: Bachelor’s degree or equivalent work experience in retail management, business administration, or related field.
  • Experience: 2-4 years of experience in retail sales, with at least 1 year in a supervisory or assistant management role.
  • Skills:
  • Strong sales acumen and ability to drive sales performance.
  • Excellent leadership and team management skills.
  • Ability to analyze sales data and implement strategies.
  • Exceptional customer service skills.
  • Good understanding of retail operations and merchandising standards.
  • Proficient in using point of sale (POS) systems and basic office software.
  • Strong communication and interpersonal skills.
Job Type: Full-time
Pay: Rs60,000.00 - Rs80,000.00 per month
Application Deadline: 06/12/2024
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