Responsibilities:

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Deploy, demonstrate, and educate customers to operate the system
• Regularly communicate with the global customer to manage open items and future action plan

Requirements:

• 2-4 years working experience
• Good at English communication
• Understanding Windows/Linux/Docker environment
• Understanding of Postgre SQL/MSSQL or other database systems
• Critical thinking and problem-solving skills • Java Script/Nodejs/Reactjs/C++
• Experience in SMT production

Benefits
Panasonic R&D Center Vietnam is one of the leading R&D Centers with a professional and friendly global working environment. We offer flexible and diversified benefits packages that ensure the best things to the employees.
Successful candidates will be offered:
1. Career Path Development
Clearly defined long-term multi-career roadmap.
Unlimited development & training opportunities (Language Training, Technical
Training, Soft-skill Training, On-job Training, etc.)
Overseas business trips (Japan, China, Singapore, US, EU, etc.)
2. Work-life Balance
Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)
Flexible lunchtime.
Additional special holiday
3. Wellness
Well-protected with 24/7 personal accident and medical care insurance.
Well-designed Annual Health Check-up program.
4. Activities
Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day
Summer Vacation (Trip to famous tourist spots domestic/ overseas…)
5. Cash Benefits
Attractive and competitive salary & bonus package depend on abilities, performance and competencies
Diversified allowance scheme
6. Physical Environment
Grade A Office with creative workplace and open space.
Well-equipped facilities/ devices and professional working platforms.
Loại hình công việc: Toàn thời gian