1/ Key Accountabilities:

• Maintain Vietnamese customer master data
• Get customer feedback on DHL service then summarize all details into the internal system
• Do report, analyze the results then advise to Departments monthly
• Ensure customer's information is aligned between MDM, CW1 and their request
• Take note quickly and correctly customer's recommendations in call

2/ Requirements:

• Junior or Senior student can work AT LEAST full 4 days per week (prefer candidate can work 5 days per week) during 6 months (COMPULSORY)
• Good at English communication
• Good at MS Office
• Background with Economics, Logistics and Analytics is preferable
• Good attitude, hard-working, willing to learn
• Ability to quickly negotiate with customer in a short call

3/ Working Location: DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, e Town2 Building, 364 Cong Hoa Street, Tan Binh District, Hochiminh City, Vietnam