What is Clutch
Clutch is the leading global marketplace of business service providers, featuring over 350,000 B2B companies across 157 countries. Each month, nearly a million business leaders use Clutch to find the right service providers for their needs. Clutch has been recognized by Inc Magazine as one of the 5000 fastest-growing companies in the United States for the past 7 consecutive years and has been listed in Deloitte's North America Technology Fast 500.
Who We Are
Our global team of builders make our mission and growth possible. We come from many countries and believe that celebrating what makes us different creates a resilient and positive culture. Leading with empathy and an open mind are key to uncovering brilliant solutions. We promote diversity, equity and inclusion by weaving it in all of our processes, from our hiring practices and benefits plans to our employee-led and executive-sponsored DE&I committee. Clutch has been recognized by workplace culture site, Comparably, as a best company for career growth, work-life balance, and diversity.
Who We Are Looking For
The Office Operations Coordinator plays a vital role in maintaining a positive workplace environment at Clutch, supporting day-to-day office and employee program operations. Reporting to the Senior Manager, Talent, this role ensures a smooth execution of office functions from facilities management to fostering a welcoming and productive space for team members. This role is on-site and plays a hands-on role in shaping a welcoming, productive, and engaging workplace that reflects our values and fosters connection.
Responsibilities
Office & Administrative Operations

• Manage the overall organization of the office, maintaining kitchen supplies, and ensuring general office tidiness.
• Maintain office equipment, troubleshoot technical issues (e.g., printers), and ensure all equipment and amenities are functioning optimally.
• Execute office layout and design changes as needed, ensuring a comfortable and efficient workspace.
• Adhere to office safety and security policies and procedures, ensuring a safe and compliant workspace for all team members and visitors.
• Monitor and adhere to health and safety procedures.

Employee Experience & Engagement

• Welcome and greet team and visitors into the office from the main reception area.
• Execute dynamic office projects and events that bring Clutch culture to life, ensuring each initiative is delivered on time, within budget, and leaves a lasting positive impact on our team.
• Act as the point of contact for all office-related inquiries, addressing issues proactively to create a positive experience for team members and visitors.
• Organize and coordinate team events such as monthly birthday celebrations, team lunches, and wellness initiatives.
• Source and provide community resources to support company events and culture committee initiatives for team members.
• Ensure a smooth onboarding process for new hires by providing office tours and setting up their workspace.
• Coordinate volunteer events, extracurricular book clubs, lunch & learns, and other culture-building activities.
• Create and update office-related guides.
• Administer service recognition programs and awards.

Facilities Partner Management

• Oversee cleaning schedules and liaise with building housekeeping staff to ensure office cleanliness.
• Maintain kitchen supplies (e.g., coffee, snacks, drinks) with vendors and ensure the timely delivery and stocking of items.
• Manage package deliveries and distribution to team members.
• Ensure the smooth operation of office amenities and coordinate any necessary repairs or maintenance with building management.

Qualifications

• Minimum 2 years of office or program coordination experience, preferably within a small to mid-sized company.
• Strong knowledge of office management principles and practices, with the ability to be proactive and handle multiple responsibilities in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks effectively and resolve issues in a timely manner.
• Strong verbal and written communication skills, with the ability to interact with diverse teams and external vendors.
• Empathetic and welcoming personality with a commitment to fostering a positive workplace environment.
• Proficiency in Google Suite, Microsoft Suite, Slack, and other related software.
• Experience executing office policies and procedures in alignment with organizational objectives.
• Ability to work in-office 5 days a week during business hours
• Ability to lift and carry up to 15 pounds, as needed, to assist with catering, stocking supplies, office setups, events, and general workspace organization.

What Clutch Offers:

• 401(k) Match, 100% Immediate Vesting
• Cigna Medical, Dental & Vision
• Life Insurance
• Short-Term and Long-Term Disability Benefits
• Fertility Benefits
• Com Psych Employee Assistance Program, Ginger Mental Health Benefits and Talk Space On-Demand Mental Health Benefits
• Commuter Benefits
• Paid Time Off
• 15 vacation days, 12 holidays, 3 flexible holidays, 2 community service days, 2 mental health days
• While working in the office, a well stocked pantry, fridge and bi-weekly catered lunches
• Structured Learning and Development Opportunities
• Business Casual Work Environment

We are pleased to offer a comprehensive range of benefits to our full-time employees, which includes health, life, disability, and retirement plans, as well as paid time off for mental health, community service along with vacation, sick and safe leave, and holidays. In addition to base pay, employees may be eligible to participate in Clutch's annual performance bonus program and any applicable incentives, which will be communicated during the hiring process.
Salary at Clutch is determined based on factors such as relevant qualifications, experience, and market. For this position, we expect a base salary range between $50,000-$70,000.
Clutch Co. is an Equal Employment Opportunity employer. We consider all qualified applicants without regard to race, traits historically associated with race (including hair texture, hair type and protective hairstyles), religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, physical or mental disability, personal appearance, genetic information, marital status, political affiliation or activity, credit information, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, or any other characteristic protected by applicable law. Clutch participates in E-Verify.
Clutch Co. is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Applicants with disabilities are invited to advise Clutch Co. of any reasonable accommodations needed in the application process by contacting us at talent@clutch.co.