Job Title: Field Technician
Company: NOYNIM of Denver
Location: Oklahoma City, OK
NOYNIM provides a wide-range of professional IT services to small and mid-sized businesses across the United States. NOYNIM was founded on the belief that all businesses, regardless of size, deserve the same centralized support capabilities as large corporations, but at a fraction of the cost.
We are looking for a passionate ATTENTION TO DETAIL ORIENTED and knowledgeable candidate who is eager to develop a career in IT. We want a team member who is interested in growing with our company.
Job Description:

• Ability to interface with multiple businesses daily.
• Ability to manage Microsoft Office 365 and Intune
• Analyze complex IT business needs presented and recommend technical solutions; solve basic and complex IT malfunctions and perform troubleshooting.
• Document/coordinate LAN activity, backups, maintenance, server upgrades and patching
• Maintain network hardware and software, including servers, peripherals, network nodes, terminals; implement WAN connectivity to meet requirements.
• Utilizing various open-source tools to perform various tasks such as: centralization, backup, vulnerability scans, data recovery.
• Ability to work with multiple COTS products such as: Sentinel One, Threat Locker, N-able, DUO
• Ability to troubleshoot Microsoft Windows Operating systems such as Windows 10 and Windows 11
• Ability to troubleshoot Server Infrastructure
• Willing to learn attitude, always maintaining top IT skills and learning new technologies.
• Other duties as assigned.

Educational & Professional Credentials Required

• Bachelor’s degree in a relevant discipline (Computer Information Systems, Information System Technologies, Management Information Systems)
• 5+ years in a related field, preferably in professional services and/or industry

Required knowledge & Skills

• Server Infrastructure and Server Roles
• Technical proficiency in multiple areas including security, networking, administration, and hardware.
• Customer facing skills a must.
• Experience troubleshooting MFA related issues.
• Have a security conscious mindset.
• MSP Experience preferred.
• Microsoft Office 365 and Intune experience
• AD GPOs, Desktop support, troubleshooting
• Previous consulting experience a plus

Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

People with a criminal record are encouraged to apply
Experience:

• Field service: 4 years (Required)
• Active Directory: 3 years (Required)

Ability to Commute:

• Oklahoma City, OK 73102 (Required)

Work Location: On the road