Job Title: Call Centre Agent
Location: Abu Dhabi, United Arab Emirates
Job Summary:
We are seeking a Call Centre Representative to join our medical center. The ideal candidate will be the first point of contact for our patients and will provide excellent customer service both in person and over the phone.
Key Responsibilities:
- Answer and manage incoming calls, schedule appointments, and provide information to patients.
- Maintain accurate patient records and ensure confidentiality.
- Coordinate with medical staff to support patient care and appointments.
- Handle patient inquiries and resolve issues promptly.
Qualifications:
- Previous experience in a reception or call center role, preferably in a medical setting at least 2 years.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Fluency in English is required
- Proficient with computer systems and office software.
Prefer candidate who have OWN VISA
Job Type: Full-time.
Job Type: Full-time