Build and maintain strong and long-lasting business relationship with customers.
Serve as the main point of contact for all customer account management matters.
Negotiate contracts and close agreements to maximize profit.
Develop a solid and trusting relationship with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our services according to customer needs and objectives.
Maintain efficient account portfolios.
Clearly communicate the progress of initiatives to internal and external stakeholders on a scheduled basis.
Develop new business with existing accounts and /or identify areas of improvement to meet KPIs.
Forecast and track key account metrics (e.g. monthly sales results and annual forecasts, etc).
Update account fact sheets and account status reports.
Collaborate with cross divisional / functional teams to achieve targets while keeping customers satisfied and engaged with our products and services in the long run.
Assist with challenging customers requests/issues/escalation as needed.
Qualifications
University degree in Business Administration, Automotive or Engineering.
Experience in Account Manager or relevant role in charge of global automotive OES accounts will be advantageous.
Work experience in Multinational Company with diverse culture and nationalities.
A good understanding of entire value chain of automotive manufacturing and aftermarket industry.
Mandatory: Proficiency in verbal and written communication in local language in English.
Understanding in Japanese Language (N1 level or Business Japanese level) will be advantageous.
Strong proficiency in Microsoft Office Tools, especially Excel and ability to do complex pivot table and lookup table analysis.
Experience in SAP system.
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and senior management level.
Experience in delivering customer focused solutions.
Proactive individual to innovate, initiate and implement improvements.
Ability to think of the big picture and application to focused operations.
Proven ability to multi-task, manage multiple account management projects at one time while maintaining sharp attention to detail and meeting timelines.
Excellent listening, negotiation and presentation abilities.
Know how to meet ambitious individual and team-wide targets.
Additional Information
Your future job offers you
5 working days, multinational working environment and flexible working hours.
Make it happen
Apply a job with us by clicking the I m interested button!.
Due to high volume of candidates, only shortlisted candidates will be contacted.
Job skills required: Contracts, Excel, English, Japanese, Microsoft Office
Job skills preferred: SAP, Negotiation